Bank of America Information Security Problem Resolution Analyst in Addison, Texas

Job Description:

Problem Resolution Analysist postion will be a part of the Problem Governance team. The Problem Governance team is responsible for the governance and oversight of all CSO related problems/issues identified from security incidents, events and testing. Team ensures identified problems/issues have mitigations plans, are completed on time and assist with escalation of any roadblocks. Must be able to meet demands associated within a technically complex, fast changing and dynamic risk environment.

Required Skills:

  • Ability to work effectively with technical and non-technical staff

  • In-depth familiarity with work flow tools and ability to develop and improve tools/processes.

  • Quick and agile critical thinking (thinking outside the box)

  • Strong Project Management skills.

  • Proficient in Windows, Midrange and Mainframe access provisioning and security systems.

  • Must be able to identify, analyze and address problems to resolve issues whenever possible in a way that minimizes negative impact and risk to the organization

  • A adequate knowledge of information security principles

  • Strong analytical skills/problem solving/conceptual thinking.

  • Excellent interpersonal, verbal, written communication skills.

  • Must have strong leadership skills and qualities which enable you to work with peers and various levels of management

Desired Skills:

  • Bachelor's degree in Information Technology or related field

  • Information Security analysis or related experience

  • Certifications – CISA, CISM, CISSP, CEH, A+, CCNA, CCNP, EnCEP, SQL, Web Development Certs

  • Assist with internal efficiencies projects and development

Enterprise Role Overview:

As an experienced professional, provide advice to client management with regard to moderately complex security issues. Assists in the review, development, testing and implementation of security plans, products and control techniques. Coordinates the reporting data security incidents. Provides technical support to the client and management and staff in risk assessments and implementation of appropriate data security procedures and products Monitors existing and proposed security standard setting groups. State and Federal legislation and regulations. Identifies and escalates changes that will affect information security policy, standards and procedures. Executes security controls to prevent hackers from infiltrating company information or jeopardizing e-commerce programs. Researches attempted efforts to compromise security protocols. Administers security policies to control access to systems and maintains the company firewall. Works on complex problems where analysis of situations or data requires an in-depth evaluation of various factors. Exercises judgment within broadly defined practices and policies in selecting methods, techniques, and evaluation criterion for obtaining results. Work leadership may be provided by assigning work and resolving problems. Typically 5-7 years of IT experience.

Posting Date : 10/04/2017

Location :

Charlotte, NC, 13510 BALLANTYNE CORPORATE PL (NC2109),

Addison, TX, 16001 N Dallas Pkwy (TX8044),

  • United States

Travel : Yes, 5% of the time

Full / Part-time : Full time

Hours Per Week : 40

Shift : 1st shift

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