KeyBank Lead Project Manager in Albany, New York
ABOUT THE JOB
Leads large, high-priority projects which usually impact multiple Lines Of Business (LOB) and/or functional areas and often require considerable resources and high levels of functional integration. Takes projects from original concept through final implementation using the Standard Project Lifecycle. Interfaces with all areas affected by the project including end users, distributors, and vendors. Ensures adherence to quality standards and reviews project deliverables. Provides guidance and expertise to less experienced project managers. Adept in risk management and organizational change mangement methodologies and techniques. Recognizes and recommends alternative solutions. Establishes and maintains a trusted advisor relationship. Presents effectively to all levels of management.
ESSENTIAL JOB FUNCTIONS
Leads one or more projects in a fast-paced, dynamic environment, which may include directing third party resources as well as virtual teams. Projects are of a scope and complexity that usually impact multiple Lines of Business as well as functional areas, may have executive sponsorship and in some cases a steering or advisory committee and may span several years.
Supports business case development; performs project registration/consolidation/prioritization as required; creates funding plan; and administers project pipeline checkpoints to drive delivery and mitigate/resolve bottlenecks.
Defines and manages project scope, scope changes, objectives, requirements, deliverables, and value proposition that support the diverse business goals and interests of multiple stakeholders.
Develops integrated project plan; identifies and manages project dependencies and critical paths; and tracks/reports project milestones as well as status.
Ensures potential impacts to external client experience are addressed in project solution/plan.
Estimates resources needed to achieve project goals; tracks utilization; determines and assesses need for additional staff and/or vendors; manages on/off-boarding; and monitors/manages vendor performance on labor resources.
Drafts and submits project budget proposals and recommends subsequent budget changes where necessary; conducts cost forecasting and actual trackingas well as variance reporting.
Identifies, tracks, escalates and resolves issue conflicts; performs impact analysis and prioritization; manages dependencies and track/monitors; and escalates risk with corrective/ mitigating actions.
Tailors methods and metrics; administers configuration management/version control; adheres to project policies/ standards; performs project assessments; coach/ mentors teams; and manages deliverable reviews and sign-offs.
Leads communication planning, execution and reporting with project team members; liaises with key stakeholders.
Supports development of change management planning, design and implementation including communication and training.
Manages documentation and the knowledge transfer to the "business as usual" functions; conducts "lesson-learned" reviews.
Manages the execution of vendor contract(s) and ensures adherence to contract provisions, where applicable.
Education/Certifications : Bachelor’s Degree or equivalent work experience required. Project Management Professional (PMP) Certification or equivalent preferred.
Experience : 5+ years of project management experience required.
Competencies and Skills:
Works autonomously and demonstrates solid Key leadership competencies; organized, leads others towards common outcomes and execution
Demonstrates strong critical thinking and problem solving skills to analyze & solve complex problems; takes initiative to plan and execute as assigned; meets project budget, schedule, scope & risk targets
Understands business model and project impact to business strategy
Possess strong written, verbal, and presentation skills
Ability to effectively communicate project future state vision and impact to business strategy
Assesses strengths and developmental needs of team members; independently seeks feedback from management and peers; learns from feedback (setbacks, mistakes) to drive personal improvement
Identifies and assesses risks & issues; performs impact analysis and prioritization; manages identified risks & issues to resolution; provides effective reporting of impact and status
KeyCorp's roots trace back 190 years to Albany, New York. Headquartered in Cleveland, Ohio, Key is one of the nation's largest bank-based financial services companies, with assets of approximately $134.5 billion at March 31, 2017. Key provides deposit, lending, cash management, insurance, and investment services to individuals and businesses in 15 states under the name KeyBank National Association through a network of more than 1,200 branches and more than 1,500 ATMs. Key also provides a broad range of sophisticated corporate and investment banking products, such as merger and acquisition advice, public and private debt and equity, syndications, and derivatives to middle market companies in selected industries throughout the United States under the KeyBanc Capital Markets trade name. KeyBank is Member FDIC.
ABOUT THE BUSINESS:
Key Technology and Operations (KTO) is Key Bank’s shared services organization for technology, operational, and servicing functions supporting business partners and clients across all lines of business. Within the overall organization, KTO provides efficient, reliable and secure technology; creates an effective variable cost technology delivery model that maximizes the return on IT spend; orchestrates the efficient use of corporate information and technology assets; and supports innovation that creates competitive distinction. KTO is effective and efficient in payment and deposit servicing, loan servicing, exception and dispute processing, investment and support services, sourcing and procurement, as well as enterprise-wide fraud prevention, investigations and operational support to human resources and the Bank’s BSA/AML program.
FLSA STATUS: Exempt
KeyCorp is an Equal Opportunity and Affirmative Action Employer committed to engaging a diverse workforce and sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.