McKesson Franchise Development Coordinator in Alberta, Canada

McKesson is in the business of better health and we touch the lives of patients in virtually every aspect of healthcare. At McKesson Canada, we touch the lives of 12 million Canadians every day. We carry more than 35,000 products in 17 distribution centers and ultimately provide distribution to 6,300 retail pharmacies, 1,350 hospitals, long-term care centers, clinics and institutions all over Canada. But we're so much more than a distribution company. We've automated 2,500 retail pharmacies and dispense over 100 million doses a year through our automation solutions. Manufacturers, healthcare providers and patients count on us for a full range of services that contribute to the quality and safety of care for us all.

At McKesson Canada, you’ll help us carry out our mission to improve lives and advance healthcare. Working here is your opportunity to shape an industry that’s vital to us all.

Job Summary

The Development Coordinator is responsible for supporting the Franchise Development Department.

Section A – Specific Responsibilities

Franchise Marketing Process

  • Assist DOs with Marketing campaigns

  • Work with the McKesson Canada and MSC Marketing manager on campaigns

  • Execute email blasts and fax outs using existing internal contact information

Franchise Development Process

Discovery Days

  • Manage all aspects of Discovery Day logistics

  • Send meeting request to presenters and prepare schedule

  • Advise staff of D-Days

  • Send confirmation and Qualifying Profile to candidate

  • Ensure receipt of booking document and all required information from Development Officers

  • Prepare Financial Considerations document and Disclosure document (if applicable)

  • Prepare EVP package

  • Prepare candidate’s package

  • Enter evaluation from candidate in Survey Monkey

  • Process expenses for reimbursement

  • Arrange catering

  • Maintain inventory of D-Day supplies


  • Book flights, hotels and car rentals for EVP

  • Coordinate EVP attendance at meetings, conferences, seminars

  • Coordinate Development Officers’ attendance at conferences and trade shows

  • Preparation of expense claims for EVP

  • Review of Development Officers expense claims

  • Handling queries from Development Officers

  • Update Reference/Training Binders for DC and DO

  • Scanning, printing, copying, and faxing documents as required

  • Open files and sub files for prospects, locations and new stores (paper and G drive)

  • Transfer franchisee files in event of resale or relocation (paper and G drive)

  • Ongoing maintenance of G Drive files


  • Prepare and/or update documentation associated with the Development Department including: - Offer to Lease- Confidentiality Agreement- Letters of Intent- General Release (return of deposit)- Surveys- Pharmacy Information Sheets- Information Packages- Miscellaneous executive documents

Hand-Off Process

  • Manage the handoff process (schedule date/time)

  • Assemble all documentation required for the handoff and continuity meeting with Operations (CSA, OTL, demographics, profile, finance)


  • Cover reception for lunch break and ad hoc as required

Professional Development

  • Identify areas where lack of knowledge and skills are a barrier to successful performance.

  • Create a professional development plan.

  • Undertake self-directed and course based learning activities to ensure high performance.

  • Apply learning to the job.

Key Requirements

  • Formal Education: Completion of High School and completion of Post- Secondary in Business Administration, Office Administration or similar

  • 1 years of working in professional office environment

  • Key Competencies


Demonstrates flexibility in the face of change in a busy department.

Excellent Organizational Skills

Ability to manage time, space, and tasks with minimal supervision.


Demonstrates the ability to foresee problems and prevent them by taking action.

Communication Skills

Listening: Understands that the most important aspect of communication is the act of listening and actively works to improve those skills.

Oral Skills: speaks with confidence using clear, concise sentences and is easily understood.

Written skills: Produces well thought-out, professional correspondence free of grammatical and spelling errors.

Telephone/Email: Uses high quality, professional oral and written skills (as described above) to project a positive image of the business.

Client Services

  • Interacts professionally with clients and associates at all times.

  • Promptly responds to requests with accuracy and a courteous demeanor.

Team Player

  • Works as a competent member of the team and willingly providing back-up support for co-workers when appropriate.

  • Actively supporting group goals.

Computer/Technical Skills

  • Displays proficiency using standard office equipment such as a computer, fax, photocopier, scanner, etc.

  • Demonstrates advanced proficiency by quickly adapting to new technology and easily acquiring new technical skills.


  • Exhibits sound judgement and the ability to make reasonable decisions in the absence of direction.

  • Swiftly refers problems/issues to the appropriate person(s) when necessary.

  • Works effectively without constant and direct supervision or guidance.

Supervision and Communications

  • Supervision: Steve Zepp

  • Internal Communication: All departments at MSC

  • External Communication: Clients, Warehouse, Tradeshow contacts, McKesson Canada

Benefits & Company Statement

McKesson believes superior performance – individual and team – that helps us drive innovations and solutions to promote better health should be recognized and rewarded. We provide a competitive compensation program to attract, retain and motivate a high-performance workforce, and it’s flexible enough to meet the different needs of our diverse employee population.

We are in the business of better health and we touch the lives of patients in virtually every aspect of healthcare. We partner with payers, hospitals, physician offices, pharmacies, pharmaceutical companies and others across the spectrum of care to build healthier organizations that deliver better care to patients in every setting.

But we can’t do it without you. Every single McKesson employee contributes to our mission—whatever your title, whatever your role, you act as a catalyst in a chain of events that helps millions of people all over the globe. Talented, compassionate people are the future of our company—and of healthcare. At McKesson, you’ll collaborate on the products and solutions that help us carry out our mission to improve lives and advance healthcare. Working here is your opportunity to shape an industry that’s vital to us all.

Agency Statement

No agencies please.

Recruiting Disclaimer

The material contained herein is provided for informational purpose only. All open jobs offered by McKesson Canada on this recruitment system are subject to specific job skill requirements. The job skill requirements, qualifications, and preferred experience are determined by a subsidiary, office or department within the company which is offering the position, and all positions are subject to local prevailing employment laws and restrictions. This would include immigration laws pertaining to work authorization requirements and any other applicable government permissions or compliance.

The materials on this site are provided without warranties of any kind, either expressed or implied, including but not limited to warranties regarding the completeness of information contained on this site or in any referenced links. While McKesson Canada attempts to update this site on a timely basis, the information is effective only as of the time and date of posting.

By providing your application to McKesson Canada you hereby consent to McKesson Canada obtaining personal information regarding you that is related to the position applied for. You also consent to McKesson Canada transferring your application details to our recruitment partners for their review and assistance. You also consent to McKesson Canada keeping your application on file.

McKesson Canada is an equal opportunity employer and values diversity in its workforce. We encourage applications from all qualified individuals and will accommodate applicants' needs, up to the point of undue hardship, throughout all stages of the recruitment and selection process.

The information on this site is for information purpose only and is not intended to be relied upon with legal consequence.

Job: Sales/Client Management

Organization: McKesson Canada

Title: Franchise Development Coordinator

Location: Canada-Alberta-Edmonton

Requisition ID: 17006702