Verizon Operational Assurance Senior Analyst in Alpharetta, Georgia

What you’ll be doing...

The Operational Assurance - Data Risk Management team partners with stakeholders across global cross-functional areas including IT, Systems, Operations, Legal, Compliance, Finance and Audit to ensure Verizon Enterprise has the processes and controls to comply with various initiatives such as EU Data Privacy/General Data Protection Regulation (GDPR), ISO 9000/27001, SSAE18/SOC2, PCI DSS, Cyber Security, etc.

This position will support the overall Governance, Risk & Compliance framework, including, but not limited to, process documentation (e.g., risk and control matrices, narratives, workflows, etc.) related to the operating environment, systems and security; risk assessment/gap analysis; control evaluation and testing methodologies; issue management, remediation plans; monitoring implementation; tracking KPIs; reporting results; and ensuring sustainability of processes going forward.

Key Responsibilities are:

Risk Management - Manage and harmonize risk management activities focused on data security, governance and information management.

Compliance - Ensure compliance with internal policies, relevant contract/agreements and all legal and regulatory requirements in accordance with compliance plan.

Governance - Ensure that critical management information reaching the executive team is sufficiently complete, accurate and timely to enable appropriate management decision making.

What we’re looking for...


  • Bachelor’s degree or higher in Information Systems, Business highly preferred

  • Four or more years of relevant work experience

  • Global risk and compliance experience, including internal/external auditing

  • Knowledge and working experience of eGRC tools and technology

  • Detail-oriented, excellent follow through, ability to multi-task, manage projects in a collaborative environment

  • Self-starter with the ability to interact with a wide range of stakeholders

  • Superior presentation and influencing skills supported by strong written and oral communication skills.

  • Strong strategic and problem-solving skills; goal and solutions-oriented

  • High level of customer focus; highly developed conflict management skills

  • Comfortable in a fast-paced, dynamic environment

Ideally, you’ll also have:

  • Project management experience

  • Experience developing and managing training programs

  • Expert using Microsoft Office for project management and presentations

  • Global telecommunications industry knowledge

  • Relevant professional certifications (CIA, CISA, CISSP, CISM, ITIL, IGP and/or CRMA)

When you join Verizon...

You’ll be doing work that matters alongside other talented people, transforming the way people, businesses and things connect with each other. Beyond powering America’s fastest and most reliable network, we’re leading the way in broadband, cloud and security solutions, Internet of Things and innovating in areas such as, video entertainment. Of course, we will offer you great pay and benefits, but we’re about more than that. Verizon is a place where you can craft your own path to greatness. Whether you think in code, words, pictures or numbers, find your future at Verizon.

Equal Employment Opportunity

We're proud to be an equal opportunity employer- and celebrate our employees' differences, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or Veteran status. Different makes us better.

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