McKesson Sr. Business Process Consultant in Alpharetta, Georgia

McKesson is in the business of better health and we touch the lives of patients in virtually every aspect of healthcare. We partner with payors, hospitals, physician offices, pharmacies, pharmaceutical companies and others across the spectrum of care to build healthier organizations that deliver better care to patients in every setting. We believe in the importance of strong, vital organizations because we know that patients can only be healthy when our system is healthy.

Every single McKesson employee contributes to our mission—by joining McKesson you act as a catalyst in a chain of events that helps millions of people all over the globe. Talented, compassionate people are the future of our company—and of healthcare. At McKesson, you’ll collaborate on the products and solutions that help us carry out our mission to improve lives and advance healthcare. Working here is your opportunity to shape an industry that’s vital to us all.

We understand the importance of a system that works together. Your expertise, drive and passion can help us improve everything we touch, from providers to payors to pharmacies. Join our team of leaders to begin a rewarding career.

Wherever you contribute here at McKesson, you will have the ability to make a real impact in the lives of others.

Current Need

This position will successfully drive process improvement efforts for Enterprise Technology Services to achieve significant financial, operational, customer satisfaction, and/or employee satisfaction impact. The role will report to the Director of Corporate Functions and be part of a high performing team driving process improvements for corporate shared services. This person will be a critical player in McKesson's ever changing and growing business to deliver the right service, to the right customers, at the right price.

  • Provide consultative services to our senior executives and business unit managers including financial reviews, analysis of business processes and value streams business case development, and strategic project identification.

  • Manage both tactical and strategic projects throughout various areas of the business to deliver incremental revenue, cost/expense reductions, and working capital optimization.

  • To be a change agent driving cultural change focused on the success of our business and its customers

  • Work with Executive Sponsors in Corporate Functions to ensure Six Sigma program is in-line with the strategic objectives.

Position Description

Project Identification

  • Identifies projects with expense reduction or other strategic benefit

  • Advises functional groups by providing strategic direction to initiative prioritization, integration and resource application

  • Works with Director and Executive Sponsor to ensure that six sigma support is strategically aligned with business or functional area objectives

  • Ensures that functional area six sigma policies and procedures align with six sigma corporate vision

Project Execution

  • Lead projects from inception to benefit realization and control.

  • Lead cross-functional teams, including members of business/functional staff and external vendors

  • Deliver results that achieve or surpass projects targets based on ROI, customer satisfaction, or employee satisfaction improvement objectives

  • Meet project timelines to manage realization of project benefits and maintain downstream effect on project funnel

  • Monitors and communicates the results of process improvement projects/ initiatives to management and the Executive Leadership Team

Change Leadership

  • Communicate to and influence stakeholders of all levels

  • Develops and maintains productive customer, staff, and management relationships through individual contacts and group meetings.

  • Act as an ambassador and change agent of the Six Sigma team to build a culture of continuous improvement

  • Drive adoption of tools and methods by reinforcing the value proposition

Mentoring/Training

  • Participate in the propagation of Six Sigma knowledge across the business unit through the delivery of Green Belt training and other informal sessions

  • Mentor & coach Green Belts and team members in project work, helping them understand and use Work-Out, Lean, Six Sigma for successful and timely completion of projects

Minimum Requirements

6 years experience, at least five of which is in project management or process improvement full-time.

Critical Skills

  • Minimum of 6 yrs project management, management consulting, and/or process improvement experience within IT Services and/or Software Development environments

  • Demonstrated ability to motivate, influence and gain commitment at all levels of the organization

  • Strong facilitation and oral/written communication skills. Confident presenter and public speaker.

  • Proven track record of results from the application of process improvement methodologies and effective change leadership

  • Strong working knowledge of Six Sigma, Lean, Kaizen, and Workout tools, problem solving / root cause analysis and process management

  • Strong leadership and interpersonal skills

  • Proven ability to speak with and work across all levels of the business

  • Strong project management skills and experience in developing project plans

  • Strong financial (P&L) understanding and business acumen required: ROI, IRR, cost benefit analysis, sensitivity analysis and presenting business cases to Senior Leaders

  • Experience leading or managing small matrixed teams highly preferred

  • Experience leading projects across functional boundaries

Additional Knowledge & Skills

  • Experience coaching others in process improvement frameworks and/or delivering training desirable

  • Working knowledge of ITIL for IT service delivery

  • Working knowledge of software development

  • Experience in other corporate shared services (Finance, HR, Legal, Real Estate, Governance) a plus

  • Experience in a health care services (distribution, technology, or services) environment preferred

  • Experience as a business consultant a plus

  • PC Skills: Expertise in Microsoft Office Tools (Excel, Word, PowerPoint, Visio), Minitab

Education

  • Bachelor's degree required, preferably in a technical discipline

  • MBA or relevant graduate degree preferred

Certifications/Licensure

  • Lean/Six Sigma certification (Black Belt)

  • Project Management Institute (PMP) certification highly desirable

Physical Requirements

General Office Demands

Benefits & Company Statement

McKesson believes superior performance – individual and team – that helps us drive innovations and solutions to promote better health should be recognized and rewarded. We provide a competitive compensation program to attract, retain and motivate a high-performance workforce, and it’s flexible enough to meet the different needs of our diverse employee population.

We are in the business of better health and we touch the lives of patients in virtually every aspect of healthcare. We partner with payers, hospitals, physician offices, pharmacies, pharmaceutical companies and others across the spectrum of care to build healthier organizations that deliver better care to patients in every setting.

But we can’t do it without you. Every single McKesson employee contributes to our mission—whatever your title, whatever your role, you act as a catalyst in a chain of events that helps millions of people all over the globe. Talented, compassionate people are the future of our company—and of healthcare. At McKesson, you’ll collaborate on the products and solutions that help us carry out our mission to improve lives and advance healthcare. Working here is your opportunity to shape an industry that’s vital to us all.

McKesson is an equal opportunity and affirmative action employer – minorities/females/veterans/persons with disabilities.

Qualified applicants will not be disqualified from consideration for employment based upon criminal history.

Agency Statement

No agencies please.

Job: Project Management

Organization: McKesson Corporate

Title: Sr. Business Process Consultant

Location: Georgia-Alpharetta

Requisition ID: 17005653

Other Locations: United States-Texas-Irving