KeyBank Mortgage Loan Delivery Spec in Amherst, New York

Job Description:


The Loan Delivery Specialist reports to the Post Closing Manager is responsible for the review, audit and timely delivery of all first mortgage loans to FNMA/FHLMC, GNMA, and Private Investors. This position will work closely with the secondary marketing trade desk on loan pooling and delivery instructions to the FNMA/FHLMC/GNMA and private Investors. In addition, the Loan Delivery specialist will work closely with underwriting, processing and closing to remedy documentation, processing and compliance issues prior to delivery and loan purchase.


  • Coordinate and oversee preparation and delivery/pooling of all loans allocated for delivery to FNMA/FHLMC/GNMA and for all Private Investors.

  • Set priorities based upon trade/commitment delivery dates.

  • Monitor status daily of loans delivered/shipped but not yet purchased.

  • Coordinate the delivery of collateral to the appropriate Agency Custodian/Investor.

  • Take appropriate actions to resolve shipping issues and clear investor suspense items to insure loans are purchased within specified timeframes as directed by the secondary marketing trade desk.

  • Work closely with all mortgage operations to promptly resolve documentation, processing and compliance issues and clear suspensions in order to settle loans on time.

  • Develop and maintain contact with Agencies and Investors to ensure all loan deliveries will settle and be purchased within the specified timeframes.

  • Provide all loan pooling information to the trade desk to provide pooling/settlement information to the Broker/Dealer within specified timeframes.

  • Understand and maintain up-to-date knowledge of various loan types and FN/FH/GN and private Investor delivery requirements.

  • Thorough understanding of Federal and State regulations including but not limited to FHA/VA and Conventional guidelines, RESPA, TILA, HOEPA, MDIA, QM and ATR regulations.


  • Bachelor’s degree or equivalent work experience.

  • 2-3 years’ experience in residential mortgage lending, with Secondary Marketing/Shipping experience preferred.

  • Previous experience in delivering loans to Private Investors, with experience pooling/delivering to FNMA/FHLMC/GNMA.

  • In depth knowledge of FNMA, FHLMC, GNMA, FHA, VA, USDA and private investor products.

  • Proven ability to set priorities, understands urgencies, and reacts quickly to deadline/delivery requirements.

  • Strong customer service, communication, organization and analytical problem resolution skills, as well as detail oriented.

  • Ability to effectively communicate with team members and external business contacts while conveying a positive, service oriented attitude.

  • Working knowledge of PC (MS Windows and Office Products including Word, Excel, etc.)


KeyCorp's roots trace back 190 years to Albany, New York. Headquartered in Cleveland, Ohio, Key is one of the nation's largest bank-based financial services companies, with assets of approximately $134.5 billion at March 31, 2017. Key provides deposit, lending, cash management, insurance, and investment services to individuals and businesses in 15 states under the name KeyBank National Association through a network of more than 1,200 branches and more than 1,500 ATMs. Key also provides a broad range of sophisticated corporate and investment banking products, such as merger and acquisition advice, public and private debt and equity, syndications, and derivatives to middle market companies in selected industries throughout the United States under the KeyBanc Capital Markets trade name. KeyBank is Member FDIC.


Key Community Bank serves individuals and small to midsized businesses from Maine to Alaska through our 15-state network of over 1,200 branches, 1,500 ATMs, telephone banking and robust online and mobile platforms. KeyBank’s Consumer/Business Banking segment provides consumers and small business owners with straightforward banking solutions and personal finance expertise that helps them make confident financial decisions today and plan for tomorrow. Key Private Bank offers wealth planning that follows a consistent, disciplined approach guided by objective advice based on each unique situation. KeyBank Commercial Bank offers midsize business financial services that drive growth and profitability and help business owners identify new opportunities with products and services including deposit, cash management, investment services, commercial lending, equipment leasing, and asset-based lending.


KeyCorp is an Equal Opportunity and Affirmative Action Employer committed to engaging a diverse workforce and sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Employee Type:



Amherst, NY


Not Specified

Date Posted: