IBM Organization Management Analyst in ARMONK, New York
We live in a moment of remarkable change and opportunity. Data and technology are transforming industries, society, and even the workplace by creating professions that didn't exist before the emergence of big data, cloud, social, and mobile. As the largest technology and consulting employer in the world, we at IBM are dedicated to every client’s success. Value innovation that matters – for our company and the world. We value trust and personal responsibility in all relationships. That is what it means to be an IBMer and this is just the place to develop your career.HR Organization Management Analyst for Workday@IBM is a member of the IBM’s Center of Expertise for Workday. Workday is a cloud-based SaaS solution employed by IBM to support Human Capital Management processes. The Workday CoE is a team of administrators that provides production support to IBM’s tenancy in Workday. The scope includes all countries where Workday is deployed. The HR Organization Management Analyst will work with employees, managers and HR Professionals on the end to end process of organization management partnering with Finance, HR and other groups to influence a positive client experiance in processing transactions within and impacting Workday. This analyst role will work with our business leaders to assist with highly sensitive transactions, problem resolution and address concerns. Work with Executives and HR Business Unit Leaders on complex org management issues and concerns from end to end. Main ResponsibilitiesThe role will be required to perform the following responsibilities and activities, such as:• Be the first line of contact regarding Organization Management within IBM handling inquries, helping to resolve issues and guide processes• Perform simple Workday Changes and updates when required• Work to provide the best Client Experiance in being the point of contact regarding sensitive organization moves, changes and updates• Perform event and incident management, troubleshooting, and solutions• Perform ad hoc projects, as may be required
• HR Software Implementation Experience. At least 2 years• Workday certification • 1 end-to-end Workday delivered projects• Complex project delivery and transformation for at least 1 global implementation Working socially leveraging WIKI, Connections (key tenant – Work out Loud)
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.