Kaiser Permanente Consultant I - Market Strategy & Sales Ops - Atlanta in Atlanta, Georgia
Responsible for a range of sales operations and enablement activities essential to achieving KP's membership, margin and key performance goals managed within Marketing, Sales and Business Development MSBD. Sales Operations Consultants/Program Managers support growth by providing analytical and strategic-thinking, as well as leadership and execution skills to deliver business process solutions to meet internal and external customer expectations/needs. Specific items include: Process improvement: Responsible for a range of process improvement and process management activities that lead to sales and account management effectiveness. Activities include planning, performing, and implementing process improvement initiatives, in addition to ownership of operational processes. Project management: Includes the planning and tracking of projects both tactical and strategic, cost effectiveness, communication, risk analysis, quality assurance, team and vendor management, and implementation of highly visible, sensitive and multi-faceted projects. Identifies and resolves issues related to projects. Ensures assigned projects are delivered within scope, schedule, budget and quality levels are consistent with partner/customer expectations. Program management: In some instances, includes designing and leading programs associated with key sales and account management issues and opportunities. Key programs have significant impact on MSBD's ability to grow membership and deliver program effectiveness. Growth enablement: Position will manage and enable effective, compliant, productive, and strategic growth initiatives with internal and external sales and distribution channels, including, but not limited to, processes and systems.
Essential Responsibilities: - Manages moderately complex projects or multiple simple projects. - Develops solutions that align with strategic direction and standards. - Negotiates agreement on project schedule and budgets. - Applies methods or recognized equivalents appropriate to the specific needs of the project/client. - Demonstrates understanding of the need to manage risk issues. - Develops and sustains strong working relationships with client project team staff. - Demonstrates application of approved project management methods and business methods to projects. - May develop and execute user training plans. - With guidance coordinates the collection and validation of business requirements. - Manages the overall resource capacity supply and scheduled work demand for the delivering organization including forecasting and impact assessment. - Works on assignments of diverse scope. - Generally performs within broadly defined practices and guidelines and also modifies or suggests enhancements. - Requires planning to coordinate with other departments or resources.
Qualifications: Basic Qualifications: Experience - Minimum three (3) years of related experience. Education - Bachelor's Degree or four (4) years of experience in a directly related field. - High School Diploma or General Education Development (GED) required. License, Certification, Registration - N/A
Additional Requirements: - Full knowledge of own area of functional responsibility and working knowledge of another function.
Preferred Qualifications: - Minimum four (4) years of related experience. - Health care or health insurance industry knowledge preferred. - Department of Insurance License preferred.
- Bachelor's degree in related field.
COMPANY Kaiser PermanenteTITLE Consultant I - Market Strategy & Sales Ops - AtlantaLOCATION Atlanta, GAREQNUMBER 612709
External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran, or disability status.