Cummins Inc. Parts Professional in Atlanta, Georgia
If you want to develop your career with the industry leader who gives you the innovative technology you love to work with and empowers you to deliver a service you can be proud of – then this is where you need to be.
Our Distribution business delivers reliable, durable, high performing products for our global partners. You are key to our customers’ success. Working with industry leading technology and diagnostic tools, you’ll deliver solutions that build your knowledge base and fuel your career.
Currently, we are recruiting for a Parts Support Representative (Call Center) for our Corporate Office located in Atlanta, GA. This position performs a variety of duties in the Atlanta Parts Support Center, including answering customer calls, retrieving part numbers for all Cummins products, entering orders in BMS, preparing purchase orders and processing sales.
Possesses detailed knowledge of retail and parts department operations
Retrieves part numbers from books, microfiche, electronic catalog and other computerized systems as necessary.
Prepares and processes purchase orders.
Prepares counter billing (invoices)
Processes credit card sales
Supports and reflects Cummins practice of being customer led and customer focused.
Completes an individual development plan for personal and professional improvement.
Attends classes, seminars and other training sessions as required.
Performs additional duties as may be assigned by supervisor.
Skills and Experience Required:
Excellent verbal communication skills and telephone etiquette
Relevant work experience in an automotive / diesel parts department preferred
Working knowledge of diesel engines preferred
Proficient in Windows 7, Lotus Notes, and other office equipment and software as required
Bilingual in English and Spanish preferred
Detail oriented attention to detail and follow through
Pleasant and cooperative attitude with co-workers
Prompt arrival and regular attendance at work.
Able to balance a heavy workload and work with limited supervision.
Must be well organized
Must have good listening skills
Required Education, Licenses or Certifications
- High school diploma or equivalent required
Compensation and Benefits
Base hourly rate commensurate with experience . Additional benefits vary between locations and include options such as our 401(k) Retirement Savings Plan, Cash Balance Pension Plan, Medical/Dental/Life Insurance, Health Savings Account, Domestic Partners Coverage and a full complement of personal and professional benefits.
Cummins and E-verify
At Cummins, we are an equal opportunity and affirmative action employer dedicated to diversity in the workplace. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law.
Cummins validates right to work using E-Verify. Cummins will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization.
Ready to work with ground-breaking products and technology? Apply for this opportunity to start your career as an extraordinary Tech with Cummins today.
Not ready to apply but want to learn more? Join our Talent Community to get the inside track on great jobs and confidentially connect to our recruiting team: http://connect.find.ly/cummins
Primary Location United States-Georgia-Atlanta-US, GA, Atlanta, Cummins Power South HQ-Whse-Coach
Job Type Experienced - Professional / Office
Recruitment Job Type Office
Job Posting Sep 14, 2017, 4:08:38 PM
Unposting Date Ongoing
Req ID: 170005EK