IBM Project Manager in ATLANTA, Georgia

IBM Global Business Services (GBS) is a team of business, strategy and technology consultants enabling enterprises to make smarter decisions and providing unparalleled client and consumer experiences in cognitive, data analytics, cloud technology and mobile app development. With global reach, outcome-focused methodologies and deep industry expertise, IBM GBS empowers clients to digitally reinvent their business and get the competitive edge in the cognitive era in over 170 countries.Bottom line? We outthink ordinary. Discover what you can do at IBM.As a Project Manager overseeing Application Maintenance & Support you will be responsible to:

  • Lead and manage complex client programs and initiatives for Risk, Fraud and AML organizations

  • Ensure client needs are satisfied by constructing partnerships between the Project Office, clients, vendors, and subcontractor organizations, and managing the implementation of these partnerships to ensure positive customer satisfaction

  • Build client satisfaction through formulation, development, implementation, and delivery of application, technical, and business solutions, responding to client requirements as specified in the contract or Statement of Work

  • Manage contractual cost, schedule, and service or product deliverables as they relate to the delivery organization

  • Work with the Project Office and delivery organization as a primary point of contact for client needs, requirements and expectations

  • Provide account leadership to the service delivery team and directs teams to develop program, project, product, and business strategies, implementing resulting solutions to meet contract deliverables

  • Manage contractual cost, schedule, and service or product deliverables as they relate to the delivery organization

  • Mange resources and coordinate client resources to deliver services and solutions to support the client organization

  • Expert level knowledge in PM methodologies, emerging technologies and technical solutions pertaining to client needs

  • Vision and ability to influence clients actions

  • Minimum 5 years' experience in Program Management on Risk and Fraud for Financial Institutions

  • Minimum 6 years' experience with Delivery Management of projects/programs with at least 30-40 resources

  • Minimum 8 years of Project Management (preferably on AML, Fraud, Risk)

  • Minimum 5 years' experience with Contract management including service level management

  • Minimum 3 years' Packaged solution/vendor product implementation experience

Global Services

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.