HCA, Hospital Corporation of America Clinical Rehab Specialist Liaison in Austin, Texas
Nation's 100 Top Hospitals® By Truven Health Analytics
St. David’s Medical Center is part of St. David’s HealthCare, one of the largest health systems in Texas, which was recognized in 2014 with a Malcolm Baldrige National Quality Award. Founded in 1924, St. David’s Medical Center is a full-service medical center offering comprehensive medical care at three locations—St. David’s Medical Center, Heart Hospital of Austin and St. David’s Georgetown Hospital.
Located in central Austin, St. David’s Medical Center includes a 350-bed acute care hospital and a 64- bed rehabilitation hospital providing comprehensive inpatient and outpatient care. It is home to the internationally renowned Texas Cardiac Arrhythmia Institute and St. David’s Neuroscience & Spine Institute. The hospital provides a complete range of women’s services, including its acclaimed maternity unit, maternal-fetal medicine, a high-risk maternal and neonatal transport team, the region’s largest and most sophisticated Neonatal Intensive Care Unit and The Breast Center; complex surgical services; a comprehensive Bariatric Surgery Center; and a 24-hour emergency department.
St. David’s Medical Center was named among the nation’s 100 Top Hospitals by Truven Health Analytics from 2010 to 2016. Truven also named St. David’s Medical Center to the list of 50 Top Cardiovascular Hospitals in 2013, 2015 and 2016. The hospital earned a national distinction for patient safety from The Leapfrog Group from 2012 to 2016, and it received the 2016 Distinguished Hospital Award for Clinical Excellence from Healthgrades for the fifth consecutive year, as well as Healthgrades’ 2016 America’s 100 Best Hospitals Award™ for the second consecutive year
_Position Summary:_* * This position acts as a coordinator between internal and external referral sources, and acute inpatient rehab operations. The Clinical Rehabilitation Specialist is responsible for establishing relationships with case managers, physicians, payors, and other referral sources. The Clinical Rehabilitation Specialist will ensure appropriate patient placement through clinical screenings and assessments in collaboration with both hospital Case Management and the Rehab Medical Director. The Clinical Rehabilitation Specialist works closely with hospital case management to ensure a responsive and smooth flowing referral and admission process for the inpatient acute rehab program.
_Position Responsibilities:_ 1. Follows approved company policy and procedures. The Clinical Rehabilitation Specialist utilizes appropriate patient information sources as well as direct communications with other members of the patient’s care team to identify those patients who may need acute inpatient rehabilitation services prior to returning home. The Clinical Rehabilitation Specialist will review these patients daily until they have strong clinical evidence to request a physician order for a formal pre-admission assessment for acute inpatient rehab through their assigned case manager. 2. Once Case Management has completed the Patient Choice process and the patient has agreed to participate in a HCA acute rehabilitation program, the Clinical Rehabilitation Specialist will assist and coordinate the in-take and pre-admission screening process. The Clinical Rehabilitation Specialist accurately documents evidence of the patient’s compliance with the established rehabilitation admission criteria on the Pre-Admissions Screening form in a timely and legible manner. Updates to the Pre-Admission Screening form are completed within 48 hours prior to admission to the acute inpatient rehab program. The Clinical Rehabilitation Specialist then provides this information to the Rehab Medical Director and responds to any question or request for additional information the Rehab Medical Director might require to make an appropriate admission decision. Admission decisions are communicated to referral source within 2 hours. 3. Performs on-site and off-site review of patients in designated facilities to assist Case Management in identifying patients that could clinically benefit from rehab services. 4. Performs on-site and off-site clinical evaluation to assist Rehab Medical Director in determining appropriateness of patient for admission. 5. Provides information related to inpatient rehab and program features to Case Management to share with patients and family members. May provide directly to patient and family after a patient has selected HCA as rehabilitation provider. 6. Communicates to patients, expectations and requirements for participation, upon admission to the rehab program. Offers each patient and family a tour of the rehab unit (or coordinates tour if unable to provide personally). 7. Secures information relating to patient’s resources and benefits. 8. Demonstrates clinical knowledge of rehab admission criteria, leading to appropriate indentification of qualified rehab patients. 9. Advises referral sources on inpatient rehab criteria. 10. Establishes and maintains effective working relationships with all referral sources. 11. Completes face-to-face, in-service educational contacts with physicians, case managers, other interdisciplinary members and other professionals. Serves as educational resource to patients, family members and caregivers. 12. Participates in market analysis, data analysis and development and implementation of business plans for the Rehab Unit. Contributes to the development and maintenance of referral source information such as brochures, flyers, referrals and information kit and other outreach tools. 13. Manages time proficiently. Prioritizes meeting commitments to referral sources. Develops a call-plan to prioritize utilization of time. 14. Assists in developing the annual strategic plan for the Rehab Unit/Hospital, to include visible community outreach program and raise community awareness of services available. 15. Ensures referral sources receive appropriate and timely follow-up communications regarding their patients and hospital programs. 16. Develops back up system to handle calls when he/she is unavailable. 17. Develops system that ensures calls are appropriately handled 24 hours a day, 7 days a week. 18. Performs other duties as assigned.
_Professional Requirements:_ 1. Demonstrates excellent interpersonal skills within the facility and with the public. 2. Adheres to dress code; appearance is neat, clean and professional. 3. Demonstrates the ability to be flexible, organized and function under stressful conditions. 4. Participates in weekend rotation schedule to ensure continuous access by referral sources to rehab services, such as referral, evaluation and admission to program; 7 days a week. 5. Consistently completes all assignments in a timely manner, is thorough and appropriately detailed. 6. Complies with all regulatory requirements, including all state, federal and Joint Commission regulations. 7. Maintains and ensures patient confidentiality at all times. 8. Reports to work on time and as scheduled. Able to provide personal transportation to multiple referral sites throughout marketing catchment area(s). 9. Wears identification while on duty. 10. Attends departmental in-services and completes annual competencies/education requirements. 11. Works at maintaining a good rapport and a cooperative working relationship with physicians, departments and staff. 12. Represents the organization in a positive and professional manner. 13. Complies with policies and procedures regarding department operations, fire, safety, infection control and emergency management. 14. Complies with all organizational policies regarding ethical business practices. 15. Communicates the mission, ethics and goals of the hospital, as well as the focus statement of the Unit. _Position Requirements:_ Minimum requirements: 1. Licensed Professional in a clinical health care specialty (i.e. RN, Physical Therapist, Occupational Therapist, or Speech Therapist). 2. Current state licensure in clinical practice area or eligible for state license transfer. 3. Graduate of an accredited school in clinical specialty. 4. Minimum 2 years recent clinical care experience. 5. Professional appearance. 6. Effective verbal, written and persuasive communication skills. 7. Computer and keyboarding skills (25 wpm minimum). 8. Ability to work with others to ensure quality patient care. 9. Organization and time management skills. 10. Strong problem solving skills. 11. Interpersonal skills. 12. Continuous focus on excellence in work environment.
Preferred requirements: 1. BCLS certification (AHA) 2. Pass facility credentialing for Functional Independence Measurement (FIM) within 90 days upon hire, then maintains current certification. 3. If RN, CRRN preferred and / or achieve within 2 years of accepting position. 4. Clinical experience in the care and management of the Inpatient Rehabilitation patient. 5. Experience as a clinical liaison coordinating admissions for inpatient rehabilitation preferred. 6. Persistent and persuasive when faced with challenging circumstances. 7. Ability to analyze data related to referral opportunities. 8. Skilled strategy planning and goal setting. 9. Ability to build strong relationships with referral sources while being engaging, accountable and responsive. 10. Self-directed with problem solving capability. 11. Ability to navigate a medical record for determination of medical necessity for an IRF admission. 12. Ability to analyze clinical data looking at diagnosis and comorbidities that will demonstrate the patients’ complete medical picture. 13. Experienced in speaking in medical terminology with physicians, case managers, therapists about disease states, comorbidities, and patientcare_ _
Job: *Nursing - Professional
Title: Clinical Rehab Specialist Liaison
Location: Texas-Austin-St David%27s Rehab
Requisition ID: 06676-55455