IBM Compliance Officer in Austin, Texas

These positions are located in Beaverton, Oregon or Raleigh, North Carolina only.The Compliance Officer is part of the Risk and Compliance group. This role provides oversight to ensure the operational processes supporting the Global Business Services (GBS) business are properly monitored and executed and supports process owners and line management. This role will act as a subject matter expert (SME) on regulatory compliance matters and will consult with business partners to maintain audit readiness, awareness, preparation, and education. The Compliance Officer will monitor the regulatory environment, working closely with Legal Counsel to identify changes impacting the business and will assist with change initiatives arising from regulatory requirements. In addition, this role will be actively involved in the deployment of an enterprise Governance Risk and Compliance (GRC) platform. The role investigates and cascades lessons learned and root causes identified and acts as a liaison with process owners and accountable line management to develop and implement future process improvements. The employee guides functional objectives and/or technologies.Key Accountabilities:

  • Assists with the design of Internal Controls testing plans for new or emerging risks to ensure compliance with banking and mortgage related federal regulations, state laws, investor requirements and internal operating standards.

  • Collaborates with business management to develop corrective action plans or analyze management's plan for corrective action on compliance projects and Internal Controls test findings to ensure risk is mitigated.

  • Identifies and investigates the root cause of adverse compliance trends to reduce risk to the company and the client.

  • Works in partnership with Management, Learning and Development, Business Controls, and Knowledge Management to evaluate the effectiveness of solutions designed to reduce business risk.

  • Collaborates with Learning and Development to draft enterprise wide employee regulatory compliance training modules and ensure appropriate completion of said training

  • Stays current with laws, regulations, and GSE requirements related to mortgage loan servicing.

  • Works in partnership with Legal and Risk & Compliance to update the Compliance Program and related policies and procedures.

  • Assumes additional responsibilities as necessary to ensure the team’s goals can be met

  • Drives consistent and timely implementation of GRC platform across all areas of the business

  • Coordinates with lines of business representatives to maintain oversight and provide guidance on front-line regulatory compliance topics

  • Collaborates with Compliance Analyst on enterprise compliance analytics and reporting needs

Required Core Competencies:

  • Accountability: The ability to take responsibility for all work activities and personal actions.

  • Analytical Thinking: The ability to tackle a problem by using a logical, systematic, sequential approach.

  • Building Collaborative Relationships: The ability to develop, maintain, and strengthen [partnerships with others inside or outside the organization who can provide information, assistance, and support.

  • Influencing Others: The ability to gain others’ support for ideas, proposals, projects, and solutions.

  • Managing Change: The ability to demonstrate support for innovation and for change needed to improve the effectiveness; initiating, sponsoring, and implementing change.

• 7-10 years of compliance management/oversight, quality control, internal audit, or regulatory solutions experience in the mortgage servicing industry with knowledge of collections, loss mitigation, and/or related default management processes.