IBM Salesforce Technical Architect (Southwest) in Austin, Texas

The Marketing Services Solution Architect is responsible for owning the overall design of marketing automation systems as well as recommending best practice solutions based on clients’ business needs. The solution architect maps business requirements to system/technical requirements. A solution architect understands the business and technical complexities of the project and validates the correct resources and approach for the project during the pre-sales engagement as well as during project delivery.The Solution Architect collaborates with the technical architect on functional and technical design specifications and provides subject matter expertise to the project team throughout the engagement. The solution architect also supports practice development initiatives, training, and internal thought leadership.RESPONSIBILITIES

  • Translate business requirements/user stories into a practical, scalable solution that leverages the functionality and best practices of the chosen marketing automation system

  • Lead onsite client workshops to share Bluewolf’s marketing automation framework, best practices, and case studies

  • Work with clients to shape marketing automation system design and strategy and define and scope projects to address specific needs

  • Provide subject matter expertise to internal teams during sales and delivery processes Keep up-to-date on latest industry trends and research to share with clients, drive practice development, training, and thought leadership, and develop best practices

In order for IBM to offer a wide range of opportunities to applicants and to afford IBM flexibility in staffing across its corporate structure, your application and information may be shared across our enterprise, including with and among our subsidiaries and affiliates worldwide. One of these affiliates is Bluewolf, an IBM Company. By submitting your application and information you acknowledge and agree that your information will be used and made available to our subsidiaries and affiliates, and that you may be interviewed by, or ultimately offered employment by, any of IBM's subsidiaries and affiliates for IBM you can expect a learning culture where teamwork and collaboration are encouraged, excellence is rewarded and innovation is valued and respected. We empower our team members to build successful and rewarding careers. Starting at the interview process and continuing throughout your career, you always have access to our leadership team – as mentors, team members and often working side by side on projects. We want you to have more than just a job…IBM has your long term career goals in mind.

  • Demonstrated ability to distill business requirements into solution architecture and system design across marketing and sales systems

  • 4 years of experience in marketing, technology, and/or consulting

  • 3 years of hands-on experience with and certification in Marketing Cloud, including familiarity with Journey Builder, Social Studio, and the Connector

  • Understanding of Salesforce ecosystem, data models, and common integration points with marketing systems

  • Ability to lead and facilitate workshops, technical and functional requirements gathering, and design sessions

  • Ability to work independently and as part of a project team

  • Excellent oral and written communication skills

Global Services

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.