IBM Watson Commerce - Subject Matter Expert in Austin, Texas

Are you a self-starter, a go-getter and a deal maker? Does influencing and challenging CXO's, while selling transformational solutions excite you? In IBM Watson Customer Engagement, you'll find a culture that rewards such entrepreneurial spirit, within one of the world's leading brands. We are looking for talented, high-energy individuals who share our passion for success, and want to help in a variety of industries to improve their overall customer experiences.The ideal candidate will support sales enablement, deal qualification and sales execution in a highly pressurized environment with clearly outlined revenue and pipeline objectives. Qualifications and Experience

  • Has influenced CXO's decision making process for choosing solutions in transformational projects.

  • Preferably has sold solutions that have improved clients' selling, marketing, web content management, analytics, merchandising, marketing, and fulfillment operations.

  • Preferably has experience in a broad range of industries: industrial, telecom, government, healthcare/life sciences, financial services, and retail desired

  • Bachelor’s degree in any discipline with a strong academic track record. MBA is a plus.

  • Comfortable as a visionary. We are pioneering cognitive commerce solutions, and seek Subject Matter Experts who can sell a differentiated vision and transform that vision into achieved business outcomes for clients and market share for IBM.


  • Strategic Thinking—Systematically solves problems and hypothesizes possible customer pain points, expectations, and implicit needs; brainstorms with team members to devise solutions to solve complex deal challenges

  • Ownership and Collaboration —Relentless drive to take deals to closure and achieve business outcomes -- benefit realization for clients, and closed business for IBM. Is independent and self-directed, and takes initiative with minimal direction or supervision, while comfortable in a collaborative environment.

  • Influence—Uses rational and emotional drivers that appeal to customers to frame decision criteria's and negotiation conversations in IBMs favor.

  • Executive Communication—Tailors communication to the customer’s needs with authority; effectively delivers presentations and has strong verbal and written communication skills.

  • Fearless - Risks disapproval to express a differentiated POV about what is right for our clients & their shareholders

  • Time management - Qualifies time to ensure activity drives outcomes. For active pursuits, clearly understands a deal's drivers and the steps to closure.

  • Networking - Identifies the right customer, partner, and IBM stakeholders and builds connections to drive consensus.

  • Workflow Management—Sets clear, realistic, and time-bound objectives that align to business growth; breaks each objective into tasks and process steps that can be achieved within a realistic time frame

Joe Responsibilities

  • Exceed quarterly revenue targets

  • Design and execute strategies for creating and progressing pipeline to meet revenue targets

  • Grow market share in new and existing accounts

  • Use insight and consultative selling techniques to teach customers about their industry and offer unique perspectives on their business, which link back to IBM's differentiated capabilities

  • Coach and be coached. We seek life learners who want to grow, while helping others grow.

  • Independently and collaboratively, work with other IBM sellers, strategize for solving deal-level challenges.

  • Sales Hygiene: Regularly update CRM system. Forecasts Accurately


  • Excellent compensation and benefits package, including competitive base salary, commissions and incentives

  • Opportunity to be entrepreneurial, while having the backing of a top 5 global brand

  • At least 3 years' experience selling or supporting complex business processes on behalf of our Distribution-based target customers

Commerce SW Sales