Comcast Acct Mgr 1, Enterprise Direct Sales in Baltimore, Maryland

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary:

Responsible for providing strategic account management and financial

sales leadership for an assigned portfolio of existing mid-market

customers. Develop and manage overall account strategies for specific

named account customers, including identification of incremental revenue

opportunities and retention of embedded base services. Responsible for

overall customer relationship management and customer satisfaction in

addition to delivering annual customer revenue and retention objectives.

Core Responsibilities:

- Meet or exceed monthly sales quota through identification and closing

of incremental sales and revenue opportunities.

- Renew customer contracts to protect and grow existing revenue streams.

- Maintain regular account contact to ensure positioning and alignment

of Comcast Business Services with assigned accounts.

- Initiate and deliver proposed solutions to meet the needs of the

assigned customers as it relates to Advanced Voice, Metro Ethernet or

other Business Class products, as appropriate.

- Maintain customer satisfaction and serve as the primary escalation

point for any customer issues that arise.

- Manage the cultivation, execution and delivery of sales and services

to local and Regional accounts in the Enterprise and mid-market segment.

- Collaborate with Sales, Finance, and Operations leadership to develop

specific account management plans to meet assigned accounts needs and an

overall strategy to optimize sales and retention opportunities.

- Position and sell Comcast Business Class services across multiple

organizational levels including but not limited to C-level and Executive

level personnel.

- Management of existing revenue, sales oppoortunities, quota, funnels

and forecasts consistent with Region, Division, and Corporate sales,

service, and operational goals and objectives.

- Consistent exercise of independent judgment and discretion in matters

of significance.

- Regular, consistent and punctual attendance. Must be able to work

nights and weekends, variable schedule(s) and overtime as necessary.

- Other duties and responsibilities as assigned.

NOTE: This job is being posted for our Baltimore, MD location. Candidates can also be considered for our Greenbelt MD, location.

Job Specification:

- Bachelor's Degree or Equivalent

- Business, Communications, or Marketing

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- Generally requires 3-5 years related experience.

Comcast is an EOE/Veterans/Disabled/LGBT employer