Hilton Food and Beverage Attendant - Trainee in Beijing, China
To ensure prompt, efficient, courteous with a smile service to all guests at all times. To follow company standard operating procedures, policy and to maintain it at all times. Under the general guidance and supervision of the Outlet Supervisor and Manager and within limits of the established Hotel Policies & Procedures and Brand Service Standards. To ensure the maximum guest satisfaction is achieved in his/her work at all times.
Ask Supervisor for regular SALT scores and guest comments and feedback, and to be aware with it.
Follow action plans from supervisor and manager in order to improve SALT scores
To maintain a high customer service focus by approaching your job with the customers always in mind
Specific Job Knowledge, Skill and Ability工作技能技巧要求：
Full with passion热情的工作态度
Get good relationship能够较好地处理人际关系
Job: Food and Beverage
Title: Food and Beverage Attendant - Trainee
Requisition ID: HOT03X23