Sodexo Operations LLC Retail Operations Manager in BOSTON, Massachusetts

More information about this job

Unit Description

Sodexo is seeking a Retail Operations Manager at Brigham and Women's Hospital, a 777 bed academic, tertiary medical center in Boston affiliated with Harvard Medical School. Responsibilities include marketing, merchandising, managing and/or starting new programs such as desk top dining/delivery, special theme meals/monotony breakers, payroll deduction/declining balance cafe cards, evaluating "Pop-Up sites" for sales performance, and developing retail employees.

Brigham & Women's Hospital is a strategic account with $26 million dollars in Managed Volume. The Retail Operations Manager would be in charge of a state of the art brand new facility that is exceeding all expectations for revenue. This leadership role has high visibility and will require a senior leadership mindset. #LI

Position Summary

Directs all retail operations at a large single or multi site account/unit. Drives revenue, profitability and quality of retail business while enhancing and ensuring standards are met at all times. Plays a key role in the implementation and evaluation of product/service offerings, brands and/or in-house signature and national brands Maintains cash control and payroll records. Maintains customer satisfaction and good public relations. Senior-most person assigned to client account reporting to District Manager (DM) or Resident District Manager (RDM).

Qualifications & Requirements

Basic Education Requirement - Associate's Degree

Basic Functional Experience - 2 years of experience in retail operations

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.

System ID 60152

Location US - MA - BOSTON

Relocation No

Category Food Service

Type Full-Time