IBM Client Experience Advisor in BRATISLAVA, Slovakia

Do you have good COMMUNICATION and negotiation skills?Do you want to interact with high level EXECUTIVES? Do you understand the DATA, analytical and STATISTICAL principles?Are you unafraid of complexity, proactive, willing to take ownership and INITIATIVE?Job Description:We, as Client Experience for Sales team, part of IBM Sales Management Support, work with IBM client feedback collected from around the world. Our analytical insights from client surveys land in the hands of each senior sales leader.Our Advisors analyze client feedback using advanced statistical methodologies, such as IBM Watson or SPSS and consult sales leaders on actions to be taken based on their findings. Job responsibilities:Build strong network and presence with regional Sales executives.Provide regular Client Experience insights & analysis and recommend action plans.Proactive building of client centric company culture via social communication and internal projects.Requirements:Excellent communication and presentation skills with fluent English is a mustAnalytical skills - advanced/expert user of MS ExcelGood networking skillsStrong inclusive team player and mature personalityProactive, influencing, willing to take ownership and initiativeExperience with statistical and analytical software (SAS/SPSS) is an advantage Experience with market research, analysis of client surveys is an advantageSales experience and Project management is an advantageSuccessful candidates can use great benefits provided by the IBM company for its employees.The benefits support following areas:

  • Your money

  • Annual performance bonus payment

  • Subsidized meal-tickets

  • Special IBM discounts

  • Diners club - private credit card

  • Recommend-a-Friend – get a bonus in the employee referral program

  • Your Life

  • Flexible working time

  • Three additional vacation days

  • International environment

  • Your health

  • Life Insurance

  • Medical sanatorium

  • Up to three self-recovery days100% sick leave compensation

  • Your development

  • Long term career development and possibility of internal rotation

  • Training programs - classroom based training and 5000 e-learning course

Join us and discover what you can make of this moment.

  • Professional business presence in front of high level Executives

  • Excellent networking and presentation/ communication skills

  • Knowledge of the organizations

  • Strong inclusive team player

  • Self driven personality

  • Ambassador and adequate maturity to bridge CoE professionals with the right sales leaders in the business

Client Experience