IBM Associate Partner Digital & Interactive Experience (Calgary) in CALGARY, Alberta
IBM Global Business Services: Join a Leader. Consult with us.In Canada, IBM Global Business Services (GBS) delivers strategic consulting and applications services to Canadian organizations. In a state of very competitive and innovative business landscape, GBS is focused on helping companies to drive their Digital Reinvention. IBM Interactive Experience focuses on driving customer and employee experience strategy, vision and offerings for our clients through mobile, web, social and more. We are seeking an Associate Partner who will contribute significantly to the aggressive growth objectives of the team and drive remarkable client experiences..SCOPE:Reporting to a Partner, the Associate Partner will maintain an effective business relationship with the client's management team and influence the overall success of GBS offerings within a cluster of defined clients. S/he will work to determine the client’s needs and translate these needs into opportunities for IBM. Primary interfaces within IBM will be the GBS team (industry experts, solution owners, your GBS peers) and the client team (which has overall IBM account responsibility).The incumbent will contribute to the development and delivery of solutions to the industry, based on first-hand experience. S/he will understand the challenges faced by the industry today and will be inspired by the opportunity to work in a team to develop new processes and technologies to overcome these challenges. S/he will also have a background in digital transformation strategy, mobile, web, portal and/or other channels.RESPONSIBILITIES: The Associate Partner will lead the creation of new business opportunities and will be accountable for success through to the end of client engagements. S/he must have extensive sales and digital transformation strategy experience, a track-record of effective leadership and must be recognized as an expert within this industry.The Associate Partner will be accountable for the financial success and client satisfaction of engagements under his/her direction. S/he will define criteria for the scope, risk and profitability of engagements, as well as the viability of new business opportunities. This individual will identify, qualify, assist, and manage the closing of new business. S/he will develop lasting relationships based on mutual respect with clients’ decision makers. The Associate Partner will significantly influence client satisfaction through knowledge of the digital agency industry and how that fits with clients of the Calgary sector. In addition the Associate Partner will possess an ability to articulate solution value and leadership of services delivery. S/he will direct the development of new solution offerings or methods to support the penetration of new markets. The Associate Partner will contribute to and be held accountable for the attainment of business objectives in his/her area of the practice. S/he will also support the health and development of the practice through regular communication and participation in mentoring or coaching activities. S/he must develop strong and trusted relationships with other areas of IBM and with team members to achieve quick responses to client demands. Preferred location Calgary.
• Solid experience in digital transformation in major organizations, including intimate knowledge of current industry trends and challengesSolid experience with delivering experience strategy and digital solutions (mobile, web, portal)• A relevant academic background, preferably with accreditation from a professional association• At least 10 years of progressive post-graduate business experience• Proven ability to communicate effectively at the executive level• Demonstrated people management ability to lead and mentor staff of all levels• Demonstrated business acumen including superior negotiation skills and contract/profit management• Strong leadership skills and the ability to multi-task within a fast-paced and dynamic workplace• Willing and able to travel as required
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.