Kaiser Permanente Senior Director, Care Delivery Partnerships & Relationships in California, California
In this position the Senior Director will assess, develop, and influence care delivery strategy with an emphasis on third party relationships that allow for greater PMG delivered integrated care. The role will work both independently and in conjunction with colleagues and external parties. The Senior Director will collaborate with internal clients in assessing and developing third party relationships, including but not limited to negotiating transactions, that support the care delivery strategy and KP-s objectives of improving quality, increasing customer satisfaction, and improving financial performance. This position is located in our Oakland, California office.
Essential Responsibilities: - Serve as the business content expert to optimize the integration of care delivery that may involve non-traditional third party provider relationships for KP by working with internal subject matter experts, researching key business issues, collecting and analyzing quantitative and qualitative data, and developing business plans. Actively search/research solutions in the marketplace to address organizational goals and strategic needs to improve quality, increase customer satisfaction, and improve financial performance. - Provide staff leadership and expert consultation on the assessment, design, and development of integrated care delivery with a focus on third party relationships. Serve as a trusted advisor to KP vice presidents/assistant medical directors. Interface with Regional Presidents and Executive Medical Directors. Lead internal teams of analysts, consultants, managers, and content experts. Generate engagements that build on existing care delivery strategy work. - Lead precedent-setting relationships, never done before in KP, by defining and framing complex issues and translating needs, issues/risks, and ideas into effective strategies and action plans. Assess multi-faceted, sophisticated issues/risks and propose alternatives; lead collective problem solving and foster interactions to lead groups through problem solving. Influence subject matter experts and functional leaders to explore new opportunities and/or leverage KP-s capabilities. - Oversee and direct analytical and project management in support of strategic relationships. Synthesize key issues, findings, and recommendations in written and verbal communications customized for specific audiences/needs. Develop project plan and timeline as well as the internal and external coordination of team. Identify resource needs and obtain appropriate approvals/funding. Ensure reports and information are accurate, timely and consistent, and that they satisfy senior management needs. Facilitate steering committee discussions/presentations. - Evaluate the effectiveness of the care delivery strategy pursued both in the near-term and long-term. - Transactions - In support of integated care delivery optimization, vet transaction opportunities (long term relationship, JV, M&A) for strategic relevance/alignment and organizational need. Work with senior management in assessing transaction targets and viability/risks with KP. Oversee and direct analyses/modeling that evaluate the fiscal and operational viability of opportunities (including ROI, NPV, cash flow, market analysis and penetration, competitive assessment, risk management and mitigation). - Provide staff leadership and expert consultation on transaction terms. Member of negotiation team with specific responsibility for providing creative/alternative terms, managing issues and organizing the negotiation sessions. - Oversee and direct transactional support (legal review, approval coordination, funds disbursement). Direct due diligence process for KP including consolidation of diligence findings and assessment of their impact on transaction terms. Develop project plans and timelines as well as the internal coordination of transaction project team. Synthesize key issues in written and verbal communications customized for specific audiences/needs. Ensure reports and information are accurate, timely and consistent, and that they thoroughly address senior management needs. - Formulate specific implementation/ transition plans and evaluate the effectiveness of plan and transaction both in the near-term and long-term.
Qualifications: Basic Qualifications: Experience - Minimum seven (7) years professional experience in corporate business development, merger & acquisition/transactions, strategy, provider contracting, health care product management, or consulting. - Minimum ten (10) years of professional experience in Healthcare required. Education - Bachelor-s degree in Business Administration, Public Health, Finance, Economics, or related field. License, Certification, Registration - N/A.
Additional Requirements: - Proven excellent project management skills with the ability to effectively manage multiple tasks simultaneously. - Strong business acumen. - Highly accomplished verbal and written communication skills and the ability to tailor messages to respective audiences. - Possess strong interpersonal skills working with clinical professionals and staff. Ability to build and establish solid working relationships. Ability to understand and operate within a complex organization and a consensus based culture. - Experience in working both independently and in teams.
COMPANY Kaiser Permanente
TITLE Senior Director, Care Delivery Partnerships & Relationships
LOCATION California, CA