CACI International Receptionist - Santa Ana, CA in California

Job Description:

POSITION SUMMARY:

· Receives telephone calls and visitors to the office. Controls access to the office and insures that only visitors properly cleared are authorized entry.

· Notifies staff members of visitors or incoming telephone calls. Takes messages from, and gives messages to visitors when staff members are unavailable.

· Handles citizen complaints over the telephone and in person. Directs caller or visitor to proper agency and provides citizen complaint form.

· Responds to inquiries, providing general information regarding office programs. Advises caller or visitor to contact the appropriate Federal, State or local agencies concerning matters outside the USAO’s purview and furnishes the needed address or telephone number when available.

· Receives legal documents (e.g., Civil Rights complaints) and notifies appropriate person of receipt. Organizes and maintains in binders any necessary form or other documents in prescribed manner.

· Maintains an up-to-date telephone listing and files of addresses of departments and agencies. Maintains necessary telephone directories needed by the office.

· Reserves conference rooms upon request.

· Receives, reviews, and distributes incoming mail, including interoffice mail and service of process. Checks mail and annotates accordingly. Immediately notifies appropriate staff members when hand-delivered incoming mail, FedEx and UPS deliveries, and FAXs are received and places in appropriate internal mailbox.

· Receives requests for office supplies from co-located personnel and submits interoffice orders for replenishment as needed.

· Receives reports of malfunctioning equipment and notifies appropriate point-of-contact. Follows up to ensure item is repaired and available for use

· Indexes files, maintaining files in an orderly fashion. Files documents with Clerk’s Office; delivers courtesy copies. If document is incorrect, makes necessary changes when possible to complete filing by the Clerk.

· Provides courier services from the USAO to the courthouses and state and federal agencies as required to files and/or deliver legal documents on a daily basis and at other times required.

Works in an office setting; some walking, standing, bending and carrying of small office items is requires. With prior approval, works overtime depending on work and caseload.

This position greets visitors, determining nature of visits and directing visitors to appropriate persons.

RESPONSIBILTIES:

The Receptionist may also have other duties such as recording and transmitting messages; keeping records of calls placed; providing information to callers and visitors; making appointments; keeping a log of visitors; and issuing visitor passes. In this position, one may also work on a computer and perform other routine clerical work that may occupy the major portion of the worker's time.

POSITION SUMMARY:

This position greets visitors, determining nature of visits and directing visitors to appropriate persons.

RESPONSIBILTIES:

The Receptionist may also have other duties such as recording and transmitting messages; keeping records of calls placed; providing information to callers and visitors; making appointments; keeping a log of visitors; and issuing visitor passes. In this position, one may also work on a computer and perform other routine clerical work that may occupy the major portion of the worker's time.

EDUCATION & EXPERIENCE:

PHYSICAL DEMANDS:

CACI employs a diverse range of talent to create an environment that fuels innovation and fosters continuous improvement and success. Join CACI, where you will have the opportunity to make an immediate impact by providing information solutions and services in support of national security missions and government transformation for Intelligence, Defense, and Federal Civilian customers. A Fortune magazine World's Most Admired Company in the IT Services industry, CACI is a member of the Fortune 1000 Largest Companies, the Russell 2000 Index, and the S&P SmallCap600 Index. CACI provides dynamic careers for over 20,000 employees worldwide. CACI is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities.