Olympus America Inc. Manager, Asset and Financial Compliance Management in Center Valley, Pennsylvania
Center Valley, PA - The Manager of Asset and Financial Compliance is responsible for ensuring that all operational Service Delivery business policies are aligned with corporate polices and applicable federal/state laws and regulations. Further, the incumbent shall routinely monitor and audit business compliance against policies, alerting management of concerns and leading corrective actions as necessary. Areas of policy management and monitoring include: Repair loaners, depot and field service discounts and invoicing accuracy.
Create and maintain operational business policies, adhering to all corporate, federal, and state requirements.
Ensure that Legal, Compliance and appropriate leadership formally approve.
For loaner assets, manage the equipment and ordering decisions and control asset transferring.
Manage the central and on-site loaner programs including compliant allocation, retrieval, invoicing and management of inventory levels.
Create, analyze, improve, audit and manage all business processes pertaining to the loaner pool to drive organizational efficiency and customer satisfaction.
Create, analyze, improve, audit and manage all financial compliance pertaining to the Field Service, TAC, Customer Solutions and all Depot Repair transactions to drive compliance.
Prepare and deliver monthly compliance reports for Service Executive Management.
Manage all billing structures and monitor repair/service billings. This includes warranty, discounts, entitlement accuracy and exception processing.
Establish and manage creation, quality gates, approval hierarchies and process strategies to publish and maintain service business processes.
Interface with service business publications to edit, and manage all business instruction documents including document control for all service departments (including contract administration).
Streamline all business processes in an organized manner to maintain consistency for any service personnel to understand job expectations.
Perform periodic reviews and updates of all business instructions so they are always valid and up to date.
Prepare service for any business process audits and effectively mitigate any financial or business compliance infractions in a timely manner.
Work closely with regions, department managers, supervisors and employees to ensure business process requirements are being adhered to.
Perform all other duties as may, from time to time, be assigned by management.
(ONLY QUALIFIED CANDIDATES WILL BE CONSIDERED)
Bachelor’s Degree is required, preferably in marketing, business or healthcare related degree preferred, or equivalent knowledge/work experience is required.
Minimum of 3 years experience independently managing financial and other business data related to commercial operations or marketing is required.
Familiarity with healthcare/medical device industry compliance regulations is preferred.
Strong interpersonal skills are essential.
Strong customer service skills are necessary.
Strong leadership ability is desired.
Must possess excellent communication: verbal, written and telephone skills.
Excellent detail/problem solving skills are essential.
Ability to work flexible hours is preferred.
Ability to handle multiple tasks is necessary.
Ability to work independently is essential.
Proficiency in Microsoft Office, Visio and MS Project is preferred.
Strong operational background and the ability to communicate with diverse groups of stakeholders is desired.
Must possess excellent computer, communication (written and verbal), interpersonal, and organizational skills.
Passion for delivering the highest quality platform is necessary.
Experience working in agile & live ops environments is essential.
Ability to work flexible hours and travel is required.
Must have excellent verbal and written communication skills.
Project management skills are necessary.
Strong ability to organize and prioritize information is preferred.
Must be able to perform as individual contributor, as a member, and as a leader of a team.
Must be self directed individual with ability to multi task.
Knowledge of ERP systems is a plus.
Knowledge or project management and service operations is essential.
Training experience and strong presentation skills are preferred.
Must be able to travel by car/plane for long periods of time (including overnight travel).
Business Analyst (1)
Auto req ID 2690BR
Posting Title Manager, Asset and Financial Compliance Management
Company URL Olympus America Inc at http://www.olympusamerica.com/
About Us Olympus America, Inc. with headquarters in Center Valley, PA is a precision technology leader, creating innovative opto-digital solutions in health care and life science products throughout North America. Olympus works collaboratively with its customers and its affiliates worldwide to leverage R&D investment in precision technology and manufacturing processes across diverse business lines. These include: gastrointestinal endoscopes, accessories, and minimally invasive surgical products; advanced clinical and research microscopes. Olympus America Inc at http://www.olympusamerica.com/
Posting Locations Pennsylvania, Center Valley
Olympus is an Equal Opportunity Employer, and our policies prohibit unlawful discrimination based on an employee's or applicant's race, color, sex, age, physical or mental disability, national origin, religion, sexual orientation, gender identity and/or expression, marital status, genetic information, ancestry, military or veteran status, or any other federal, state or local protected classification.