HCA, Hospital Corporation of America Registrar Trident Parallon in Charleston, South Carolina

DUTIES INCLUDE BUT ARE NOT LIMITED TO : * Interview patients at workstation or at bedside to obtain all necessary account information. Bed-side registration performed utilizing carts/computers on wheels

  • Ensure charts are completed and accurate

  • Verify all insurance and obtain pre-certification/authorization

  • Calculate and collect patient liable amounts

  • Ensure that all necessary signatures are obtained for treatments

  • Answer any questions and explains policies clearly

  • Process patient charts according to paperwork flow needs and established productivity standards

  • Welcome patient and family members in a professional manner. Contact the nursing staff for emergency medical needs and answer patient and visitor questions

  • Secure all signatures necessary for treatments, release of medical information, assignment of insurance benefits, and payment of services from legally responsible parties. Obtain copies of necessary identification and insurance cards.

  • Register and admit all patients after the other registration departments are closed. Route admission documents and forms to appropriate departments

  • Work with physician offices and ancillary departments, providing information when necessary or forwarding relevant documents

  • Document complaints received from patients, the medical staff, and ancillary departments on an incident report form and refer to coordinator for follow-up action

  • Escort patient to his/her destination or refers patient to an available escort

    EDUCATION

  • High school diploma or GED required

    EXPERIENCE

  • At least one year of patient registration experience preferred

  • At least one year of customer service experience required

  • Excellent computer skills

Title: Registrar Trident Parallon

Location: South Carolina-Charleston-Trident Medical Center

Requisition ID: 08591-136839