Home Depot NATIONAL ACCOUNT SALES SUPPORT ASSOCIATE - INTERLINE BRANDS, DAVIDSON in Charlotte, North Carolina
POSITION PURPOSEInterline Brands, Inc. (“Interline”) is among the nation s largest distributors and direct marketers of specialty maintenance, repair, and operations (MRO) products, both branded and private label. In 2015, Interline was acquired by The Home Depot®. It stocks more than 100,000 plumbing, janitorial, electrical, hardware, heating, ventilation, and air conditioning (HVAC); and other MRO products, from more than 3000 suppliers worldwide. Products and value-added services are sold to more than 175,000 active customers, including facilities maintenance customers, professional contractors, and specialty distributors. Key end-markets include multifamily housing; health care institutions; educational organizations; lodging; plumbing, mechanical, and HVAC contractors; locksmiths and hardware stores. The company operates more than 70 distribution centers / branches and four regional replenishment centers across the United States, which facilitates reliable same-day or next-day delivery service to 98% of the U.S. population. Interline employs a multi-dimensional sales model to drive market share gains, utilizing the following primary channels: field sales representatives, telesales and direct marketing including online websites, catalogs, business-to-business selling portals, and fliers. With a unified operating platform, the company can sell the same product to various customers utilizing different pricing schedules and different service models, depending on the needs of each customer. If you want to join a dynamic organization where leadership strives to put their best foot forward with their employees and their clients, come join the Interline Team. MAJOR TASKS, RESPONSIBILITES AND KEY ACCOUNTABILITIES 20%- Run and Create customer support documents for Sales, Sales Management and Customers. 5%- Distribute monthly and Quarterly reports to Sales, Sales Management and Customers. 5%- Coordinate with Corporate and National Account rollout announcements and supporting documents. 25%- Research and analyze customer discrepancies and issues to assist Sales and Sales Management in reaching a customer resolution. 25%- Work with other functional departments and manufacturers to coordinate, clarify and/or correct customer opportunities or resolutions in support of the Sales and Sales Management team. 20%- Other administrative tasks as required. NATURE AND SCOPE Reports to Sales Support Manager, National Accounts. Has no direct reports. ENVIRONMENTAL JOB REQUIREMENTS Environment: Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable. Travel: Typically requires overnight travel less than 10% of the time. Additional Environmental Job Requirements: MINIMUM QUALIFICATIONS Must be eighteen years of age or older. Must be legally permitted to work in the United States. Additional Minimum Qualifications: Education Required: The knowledge, skills and abilities typically acquired through the completion of a high school diplomas and/or GED. Years of Relevant Work Experience: 1 years Physical Requirements: Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles. Additional Qualifications: Preferred Qualifications: Sense of urgency and ability to prioritize; attention to detail is very important. Ability to follow written and verbal instructions and learn and adapt to varied work assignments. Knowledge of general office procedures and practices. Good organization, communication skills a must. College degree preferred. Knowledge, Skills, Abilities and Competencies:Proven ability in data entry with excellent accuracy. Proficiency in Microsoft Excel, Power Point and Outlook.