American Water Principal Product Manager-Central Division in Cherry Hill, New Jersey

Founded in 1886, American Water is the largest and most geographically diverse publicly traded U.S. water and wastewater utility company. With headquarters in Voorhees, N.J., the company employs 6,800 dedicated professionals who provide regulated and market-based drinking water, wastewater and other related services to an estimated 15 million people in 47 states and Ontario, Canada. To learn more about American Water and additional career opportunities, visit

Primary Role

The Agile Product Manager is responsible for planning, leading, organizing, and motivating agile project teams to achieve a high level of performance and quality in delivering agile projects that provide exceptional business value to users. Typically this will be for one or more lines of business. The Product Manager will be responsible for managing several concurrent high visibility projects using agile methods in a fast-paced environment that may cross multiple business divisions. The Product Manager will lead large, complex enterprise-level projects requiring integration with other activities outside the scope of the Agile teams. They play a consultative role to help put in place the appropriate people, process, and tools and coaching members of the team as needed to optimize the efficiency of the customer enablement team. They use good judgment and skill to develop a project management approach that is suitable for planning and managing the effort to achieve the project goals within designated project constraints. The Product Manager drives the development of products that address the needs for a line of business. This includes leading efforts for identifying potential products, conducting market and/or industry research, generating product requirements, determining specifications, delivery timetables, costing, and time-integrated plans for product deployment. This position will support our California/Hawii division from our Cherry Hill, NJ Service Center.


  • Strong knowledge of Microsoft Project, Visio, and all Office Tools.

  • Strong knowledge of business process modeling solutions, e.g., ARIS.

  • Working knowledge of digital technologies and applicability for the water and wastewater industries.

  • Sufficient level of technical background to provide highly-credible leadership to development teams and to be able to accurately and objectively evaluate complex project risks and issues.

Experience / Education

Master's degree in Computer Science, Mathematics, Engineering,

Information Systems or similar technology field is required [Bachelor's

degree plus equivalent work experience will be considered].

Certified Scrum Master certification required. Equivalent certification

[e.g., Project Management Institute's Agile Certified Practioner (PMIACP)]

will be considered.

A proven track record of successfully implementing software or web

development projects using Agile methodologies including 3+ years of

experience as a Project Manager managing large, complex projects in a

high-tech development environment with multi-function teams with an

additional 3+ years in a product management role producing tangible

technology solutions and driving the product vision for a line of


Experience with the water utility industry is highly desired, but not


Work Environment

Indoor office environment

Travel Requirements

As necessary, up to 75%.


Certified Scrum Master certification required. Equivalent certification [e.g., Project Management Institute's Agile Certified Practioner (PMIACP)] will be considered.

  • Join American Water. We care about water. It's what we do.*®

  • American Water is firmly committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination for employees and applicants* based on his or her age, race, color, pregnancy, gender, gender identity, sexual orientation, national origin, religion, marital status, citizenship, or because he or she is an individual with a disability, protected veteran or other status protected by federal, state, and local laws.