Marsh & McLennan Account Executive, ClearSight in Chicago, Illinois
Develops and grows book of business of assigned account business in order to meet defined goals and guarantee client satisfaction and realization of the STARS value proposition. Acts as the owner of the overall account relationship with clients and Marsh in an assigned book. Has general understanding of Marsh practices and services. Sells into assigned accounts and is credible with the economic buyer for these accounts. Has presence and credibility in the insurance and business community.
Account Forecast Development and Management
Accurately report state of pipeline and forecast Confer with clients to determine business needs Build and negotiate client proposals for sale Maintain knowledge of CS STARS products/services and industry trends Day-to Day Activity Leadership with Accounts
Drive client satisfaction, retention, sales expansion and renewal activities Manage client stewardship process and develop account level strategy Manage book reviews with Client Services leadership and assigned account teams Escalate service issues where appropriate and work across the firm to drive resolution of identified issues Corporate Citizenship
Mentor junior colleagues within the SRM and Client Services practices Act as an advocate on behalf of CS STARS within the firm and articulate the company’s strategic and operating principles Manage Marsh Relationships
Partner with Marsh Client Executives to drive expanded sales Client Advocate
Articulate client needs objectives and work across the firm to develop and propose solutions Deliver the firm Develop client communication plan Understand clients' business and industry Qualifications Graduation from a college or university with a bachelor’s degree and/or equivalent experience in software or insurance industry. Previous experience working in a sales and/or client relationship management role. Exceptional time management skills and self-motivation. Has excellent communication skills, oral and written and outstanding interpersonal skills Familiarity with CS STARS Applications, Knowledge of the Insurance Industry Marsh ClearSight is the global leader in technology, analytics, and data service solutions across risk, safety and claims management for many of the world's largest corporations. A business unit of Marsh LLC, Marsh ClearSight supports more than 750 customers in 25 countries and has a trusted data store of over 60 million claims amassed through decades of operation. With the industry’s single largest risk database, Marsh ClearSight uniquely enables its customers to accurately analyze trends, gain industry insights, optimize decision-making, and reduce costs across the entire risk lifecycle. Marsh & McLennan Companies offers competitive salaries and comprehensive benefits and programs including: health and welfare, tuition assistance, 401K, employee assistance program, domestic partnership benefits, career mobility, employee network groups, volunteer opportunities, and other programs. For more information about our company, please visit us at: http://www.mmc.com/. We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. For more information, please visit us at: www.mmc.com/diversity . Marsh & McLennan Companies and its Affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.