PwC Power & Utilities - Digital Field Worker - Manager in Chicago, Illinois
PwC is a network of firms committed to delivering quality in assurance, tax and advisory services.
We help resolve complex issues for our clients and identify opportunities. Learn more about us at www.pwc.com/us.
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Are you ready to build a career in a rapidly changing world? Developing as a PwC Professional means that you will be ready
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PwC Advisory helps our clients with their most challenging imperatives from strategy through execution. We combine the breadth of knowledge of over 48,000 global professionals with deep industry knowledge to deliver custom solutions for our clients. We work with the world's largest and most complex companies and understand the unique business issues and opportunities our clients face.
Across industries, our clients are focused on improving business performance, responding quickly and effectively to crisis situations, and extracting value from transactions. Our growing Consumer Industrial Products and
Services industry team provides strategy, management, technology and risk consulting services to help a diverse set of clients around the world anticipate and address their most complex business challenges. CIPS includes multiple sectors: Automotive, Energy, Industrial Products, Retail and Consumer, and Utilities.
Our Field Service Mobility consultants help clients identify and execute against their enterprise resource planning needs using various mobile technologies including ClickSoftware, Oracle Service Cloud Field Service [TOA], ServiceMax, and Salesforce.com Field Service Lightning,
technology. This high performing team helps clients use Field Service Mobility offerings and/or industry specific solutions to solve our clients business problems in the areas of work and resource management.
Minimum Year(s) of Experience: 7
Minimum Degree Required: Bachelor's degree
Demonstrates extensive knowledge and/or a proven record of success with leading efforts in consulting, designing, and implementing mobility solutions, including the following:
- Participating in the improvement of business processes, including leveraging leading mobility solution including: ClickSoftware, Oracle Service Cloud Field Service [TOA], ServiceMax, and Salesforce.com Field Service Lightning;
-Understanding the common issues facing PwC's clients in the Power and Utilities Sector;
Identifying and addressing client needs: actively participating in client discussions and meetings, communicating a broad range of Firm services, managing engagements, including preparing concise, accurate documents and maintaining project economics while maintaining flexibility for unanticipated issues; and,
Supervising teams to create an atmosphere of trust and seeking diverse views to encourage improvement and innovation, answering questions and providing direction to less-experienced staff, coaching staff including providing timely meaningful written and verbal feedback.
Demonstrates extensive abilities and/or a proven record of success with one or more of the following Mobile Soltuions (ClickSoftware, Oracle Service Cloud Field Service [TOA], ServiceMax, and Salesforce.com Field Service Lightning) doing functional configuration and/or technical development, including:
Designing, implementing and supporting business processes in an above mentioned Mobile system environment;
Designing, building, testing and deploying mobility solutions;
Building solid relationships with clients, developing an awareness of Firm services; communicating with the client in an organized and knowledgeable manner, delivering clear requests for information, demonstrating flexibility in prioritizing and completing tasks, and communicating potential conflicts to a supervisor; and,
Understanding personal and team roles, contributing to a positive working environment by building solid relationships with team members, proactively seeking guidance, clarification and feedback; providing guidance, clarification and feedback to less-experienced staff.