WindStream Communications Station-Installer in Crossett, Arkansas
The Station Installer is an entry level opportunity for individuals with great people skills, who have a passion for learning and have high standards of customer service. New hire training will include on line courses, classroom, and on the job field training, including ladder safety and pole climbing. Essential Job Functions 1. Install, repair, support, and promote products and services generally purchased and used by residential customers. This includes performing work outside and inside customers’ homes. Products and services may include but are not limited to: o Telephone/Voice Services o Internet/Data Services o TV/Streaming Video Services 1. Perform other work as business needs demand including but not limited to installation, repair, support, and promotion of products and services generally purchased and used by business customers. Knowledge, Skills and Abilities /(required/ ) 1. Must have a working knowledge of computers and any applicable applications. 2. Must demonstrate the ability to learn and use a variety of current and future applications, test systems or information systems as they are developed. 3. Must be able to effectively communicate with the public, co-workers and managers. 4. Must be able to multi-task, work with minimal supervision, follow written and oral instructions, show attention to detail and demonstrate problem-solving skills. 5. Must be able to write legibly, and prepare and maintain neat and accurate records. 6. Must be capable of working with and maintaining assigned tools and equipment. 7. Must be able to correctly identify all colors of a color-coded cable. 8. Must be neat in appearance. 9. Must be willing and ready to work in any assigned location, i.e. outside, including harsh weather conditions, and inside customers’ homes, and to attend schools for training, which may require over-night travel as determined by the Company. 10. Must be available to work assigned schedules, including Saturdays, Sundays and Holidays. 11. Must be available for overtime, after hours call-outs or work during non-scheduled hours. 12. Must reside within a reasonable distance of assigned reporting center. 13. Must be capable of lifting up to 70 lbs. 14. Must be able to work aloft, i.e. ability to climb using ladder and/or gaffs to climb poles, and successfully complete and pass all necessary safety training including “Working Aloft/Pole Climbing and Ladder Safety”. 15. Must meet weight requirements as defined in Windstream’s Safe Load Limits for Equipment and Ladders Policy. 16. Internal applicants must have satisfactory performance in all respects of current position. 17. If applicable, must successfully complete prerequisite training and testing.
High School Diploma or Equivalent
Must maintain a valid drivers’ license and a safe driving record
Customer service and/or sales experience
Training/certifications directly related to the job
Primary Location: *US-Arkansas-Crossett
Job Category: *Field Operations
EEO Statement: Employment at Windstream is subject to post offer, pre-employment drug testing. Equal Oppurtunity Employer. Windstream is a drug-free workplace.
Requisition ID: 17002188