HERC Rentals Inside Sales Representative in Foothill Ranch, California

General Responsibilities:

Herc Rentals is a premier full-line equipment-rental company — providing our customers the equipment solutions they need to get their work done safely, confidently and cost effectively, while enabling them to conserve capital for their growth investments.

With over 50 years of equipment-rental expertise, approximately 4,500 employees, more than 280 branches and franchise locations around the world, Herc Rentals is a leader in all of the key markets that it serves, including transportation; industrial & manufacturing; oil & gas; government & municipalities; construction, mining, & energy; remediation & restoration; emergency response; facilities; MRO; entertainment; and ground care.

We aspire to be the supplier, employer and investment of choice in our industry, with core values that promote a culture built on integrity, respect, teamwork, and accountability.

Inside Sales Representative

As a member of the Central Ordering Team, the Inside Sales Representative will assist outside sales to drive incremental revenue growth, improve overall sales productivity, and generate new account penetration through the initiation of the sales cycle. As a member of the sales team the Inside Sales Representative is responsible for building and managing sales as well as establishing account presence and building trust with all customers looking to order from HERC.

The Inside Sales Representative is a critical position in the success of the Region’s continued growth in account base and revenue generation. The Inside Sales Representative is accountable for all facets of the business to include reservation close ratio, revenue growth, and customer service.

Mandatory Requirements

  • Take incoming sales call and provide industry leading customer service.

  • Maintain and manage customer contact lists to include future follow up to grow revenue.

  • Meet call and close ratio goals as set by the Manager of Central Ordering.

  • Ability to work individually in a fast paced environment

  • Uses consistent business processes to achieve desired results

  • Develop and maintain customer relationships.

  • Work with outside sales force to gain new customers.

  • Work with outside sales force to maintain and grow existing customers.

  • Execute specific sales initiatives as they are developed.

  • Monday thru Friday. Must be able to work an 8-hour shift between 6 a.m. and 6 p.m.

Mandatory Requirements:

Educational Background:

Bachelor degree or equivalent work experience required

Professional Experience:

  • A minimum of 1-3 years of sales experience with a focus on customer service.

  • Inbound telephone sales experience preferred.

  • Self-Starter

  • Results oriented, with demonstrated customer service skills.

Preferred Requirements


  • Sales and negotiation skills

  • Customer service resolution practices


  • Excellent Communication Skills, both verbal and written

  • Telephone communication

  • Computer skills


  • Personal Accountability

  • Effective Communication

  • Demonstrates Initiative

  • Passion for Customer Service

  • Agility & Adaptability

  • Detail Orientated

  • KPI Driven

Additional Notes:

  • Extensive telephone use

Preferred Requirements :

EEO/AA: Females/Minorities/Disabled/Vets


Job ID 135433

# Positions 2

Location US-CA-Foothill Ranch

Category Sales - Inside/Outside Sales

Division HERC