CRST International Director of Operations - Home Express & Transportation Management in Fort Wayne, Indiana

*CRST Specialized Transportation, Inc. has an immediate opening for a Director of Home Express & Transportation Management, located in Fort Wayne, IN. *

Job Description:

Support the Final Mile business from strategic sales, pricing and tactical applications. Manage the business by leading the Project Logistics, Transportation Network Management and Residential and Commercial Final Mile teams in an effort to improve the overall performance of the business. Key activities include P&L; management, KPI development and management, leadership, coaching & development of operations team, solutions design and service provider performance management & compliance.

*Job Responsibilities: *

Provide leadership and direction to multiple teams

Increase efficiency & productivity of operation through process improvement and technology

Primary operational contact for customers

Develop and manage meaningful KPI's

Strengthen and help manage service provider network

Improve quality and consistency of operational performance

Develops a scalable strategy for Transportation Network Management team

Owns the pricing activities related to all departments / products

Collaborates with the sales organizations relative to product positioning and sales strategies


Qualified candidates will have a four-year degree and at least five to seven years operations experience in the transportation industry. Previous experience in Network Management including Service Provider On-Boarding programs, Implementation of New Business, Network Optimization and Project Management.Previous experience in developing documented Work Instructions, Customer Requirements and Standard Operational Procedures. Strong verbal and written communication skills, above average knowledge of math, and keen reasoning abilities will also be required. The successful candidates will be subject to pre-employment drug screening and background check.

CRST is an EOE

Location: Fort Wayne, IN

Employment duration: Full time