Northwell Health Practice Tech Supervisor - Ophthalmic in Great Neck, New York

Req Number 001BYL

Job Category Nursing Support

Job Description

As Practice Technical Supervisor of Ophthalmology, you will supervise and coordinate the daily work-flow and staff activities in support of the Ocular Surface Center. You will also ensure assignments are completed and maintain quality patient care. You may function as a technologist and help maintain equipment and inventory, as well as, respond to emergency calls.

Responsibilities Include:

  • Oversees daily technical operations of the Ocular Surface Center. Ensures adequate technical staff complement for patient care.

  • Oversees new ophthalmologic procedures and techniques performed in the Ocular Surface Center and trains appropriate technicians.

  • Prioritizes, schedules, assigns and monitors work to optimize operational service.

  • Assigns duties and room rotations to Ophthalmic Technicians in the Ocular Surface Center. Assists in preparation of patient for examination.

  • Collaborates with management to analyze, recommend, implement and monitor approved work-flow changes for Ophthalmology department.

  • Monitors patient flow in the Ocular Surface Center and ensures patients are seen in a timely manner. Removes barriers to improve patient flow.

  • Translates procedures into simple terms based on professional knowledge to relieve patient of pre-testing anxiety.

  • Sets-up equipment to administer procedures in a timely fashion.

  • Ensures all OSC exam rooms are properly stocked and diagnostic instrumentation is properly calibrated.

  • Ensures adequate inventory of supplies in the Ocular Surface Center.

  • Troubleshoots mechanical equipment problems and performs minor repairs, as necessary.

  • Contacts outside service companies to schedule equipment/repair and preventative maintenance in the Ocular Surface Center.

  • May perform duties of a Certified Ophthalmic Technician, including but not limited to A-Scan, B-Scan, Tentacam, Manual K's, OCT, Anterior Segment UBM, slit lamp photography.

  • Responds to emergency calls.


  • Associates Degree in Health Care Admin/Management, Liberal Arts or Business, required. Bachelor's Degree, preferred.

  • Minimum of three (3) years progressively responsible ophthalmology and supervisory experience, required.

  • Certified Ophthalmic Technician, required.

Our Culture                                                

Transforming care, optimizing patient satisfaction and creating better patient outcomes are just some of the things our talented team members are doing at North Shore-LIJ each and every day. As a culture committed to providing our customers with the highest quality service, we stand behind our core values: Patients first; Caring; Excellence; Innovation; Integrity and Teamwork. It is our commitment and our culture that sets us apart from others and is the cornerstone of everything we do. Join an organization whose team members are valued, cared for and offered continuous opportunities to grow. Click on the link to learn more about us:

Please note: North Shore-LIJ is a smoke-free environment. Smoking and the use of tobacco products is strictly prohibited anywhere on campus, including parking lots and outdoor areas on the premises. Free smoking cessation programs and quit medications are offered to team members who wish to quit through the North Shore-LIJ Center for Tobacco Control.