IBM Lead - Finance & Administration Delivery in GURGAON, India
About IBMIBM India since 1992 provides solutions and services spanning all major industries including financial services, healthcare, government, automotive, telecommunications and education, among others. As a trusted partner with wide-ranging service capabilities, IBM helps clients transform and succeed in challenging circumstances. The diversity and breadth of the entire IBM portfolio of research, consulting, solutions, services, systems and software, uniquely distinguishes IBM India from other companies in the industry.Business Unit Introduction:IBM Global Process Services has been a part of the Indian BPO industry for more than 10 years. Today it partners with some of the largest corporations in India to transform their business processes and become more efficient. What differentiates the organization is commitment to service quality and customer success. With Brand comes the impeccable trust that places way above others. Over the past years of delivering services, understood the nuances of the vernacular delivery and have delivered highest quality of service. Who you are: You will be part of Finance & Administration (F&A) team which provides multiple services to Customers supporting their organization in the areas of financial outsourcing and Vendor Management. F&A operates from locations across Bangalore, Chennai and Gurgaon What you’ll do : High level application/tools support.
Maintain production/UAT environment for applications.
Develop existing applications including administrative tasks.
Integration of excel and forms with DB and all types of operation on that.
Monitoring & checking the application for accuracy & correctness.
Perform routine reports & escalate any anomaly detected.
To have regular calls with different/next level teams for new activities/updates, documentation & sharing with the team.
How we’ll help you grow:
You’ll have access to all the technical and management training courses you need to become the expert you want to be
You’ll learn directly from expert developers in the field; our team leads love to mentor
You have the opportunity to work in many different areas to figure out what really excites you
Good Customer Service Skills
Apt in Problem-Analysis
Good in Comprehension
Analytical & Empathetic
Committed to Quality
Eye for detail
Ability to handle pressure situations.
Resilience & Flexibility
Learning and knowledge enhancement.
Ability to multi task
Good understanding and Exposure of working on VBA
Proficient in database like SQL and Access
Proficient in Excel & macros
GPSD-Fin & Admin