IBM Practitioner - Finance & Administration Delivery in GURGAON, India

About IBMIBM India since 1992 provides solutions and services spanning all major industries including financial services, healthcare, government, automotive, telecommunications and education, among others. As a trusted partner with wide-ranging service capabilities, IBM helps clients transform and succeed in challenging circumstances. The diversity and breadth of the entire IBM portfolio of research, consulting, solutions, services, systems and software, uniquely distinguishes IBM India from other companies in the industry.Business Unit IntroductionOur Globally integrated IBM Cognitive Process Services team provides offshore, nearshore and onshore solutions to Client delivery service requirements across industries and geographies. With various streams under F&A we excel in Record to Report, Procure to Pay, Order to Cash along with Financial Planning and Analysis, Recruitment Process Outsourcing HR/learnings and Integrated Source to Pay Operations for our Clients. Who you are: You will be part of Finance & Administration (F&A) team which provides multiple services to Customers supporting their organization in the areas of financial outsourcing and Vendor Management. F&A operates from locations across Bangalore, Chennai and Gurgaon. What you’ll do :

  • You will be involved in providing end to end revenue cycle management service including indexing, insurance verification, billing, cash apps, B2B(Business to Business) & B2C(Business to Customer) collections.

  • Perform order processing, Customer Master Data Set up and order validation

  • Ensure to exceed client SLA(Service Level Agreement)

  • Review and contribute to daily, weekly, and monthly reports.

  • Mentor new employees and assist with training new employees

  • Use creative techniques and flexibility to provide any specialized billing requests of the customer

  • Perform various administrative functions for assigned accounts, such as recording address changes, processing Discos’, refund requests, etc.

  • Other duties as assigned.

    How we’ll help you grow:

  • You’ll have access to all the technical and management training courses you need to become the expert you want to be

  • You’ll learn directly from expert developers in the field; our team leads love to mentor

  • You have the opportunity to work in many different areas to figure out what really excites you

  • Basic accounting knowledge

Cognitive Process Services

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.