Hilton Banquet Team Leader 宴会厅领班 in Hangzhou, China
•To maintain a high customer service focus by approaching your job with the customers always in mind.
•To have a positive impact, taking personal responsibility and initiative to resolve issues, always clearly communicating with both customers and colleagues.
•To be motivated and committed, approaching all tasks with enthusiasm and seizing opportunities to learn new stills or knowledge in order to improve your personal performance.
•To be flexible, responding quickly and positively to changing requirements including the performance.
•To maintain high team focus by showing co-operation and support to colleagues in the pursuit of team goals.
•To contribute ideas and suggestions to enhance operational/environmental procedures in the Hotel.
•To actively promote the service and facilities of the Hilton Hotels to guests and suppliers of the hotel.
•To perform all duties and responsibilities in a manner that ensures your safety and that of others in your workplace.
What are we looking for?
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
Job: Call Center and Reservations
Title: Banquet Team Leader 宴会厅领班
Requisition ID: HOT043PD