Hilton Banquet Team Leader 宴会厅领班 in Hangzhou, China

Core Competencies:

核心要求:

•To maintain a high customer service focus by approaching your job with the customers always in mind.

在整个工作过程中,始终保持高度的客户服务意识。

•To have a positive impact, taking personal responsibility and initiative to resolve issues, always clearly communicating with both customers and colleagues.

保持积极的工作态度,做好本职工作,并且主动解决问题,能够始终清晰的与客人或同事进行交流。

•To be motivated and committed, approaching all tasks with enthusiasm and seizing opportunities to learn new stills or knowledge in order to improve your personal performance.

具有积极合作的精神, 以极其热心的态度对待所有的工作,并且乐于借助一切机会学习新技能以便于改进自己的工作表现。

•To be flexible, responding quickly and positively to changing requirements including the performance.

具有极强的应变能力, 反映迅速并以积极的态度面对要求的改变,包括任何工作要求的改变。

•To maintain high team focus by showing co-operation and support to colleagues in the pursuit of team goals.

具有极强的团队精神, 通过合作及对同事工作的支持达到团队的目标。

•To contribute ideas and suggestions to enhance operational/environmental procedures in the Hotel.

能够提出对酒店的运作及环境有益的意见或建议。

•To actively promote the service and facilities of the Hilton Hotels to guests and suppliers of the hotel.

能够积极的向客人及供应商推荐酒店的服务及设施。

•To perform all duties and responsibilities in a manner that ensures your safety and that of others in your workplace.

在工作过程中能够做好本职工作,保证自己及其他人的安全。

What are we looking for?

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Job: Call Center and Reservations

Title: Banquet Team Leader 宴会厅领班

Location: null

Requisition ID: HOT043PD

EOE/AA/Disabled/Veterans