Travelers Rating Analyst – Business Insurance in Hartford, Connecticut
Rating Analyst – Business Insurance
Primary Job Duties & Responsibilities:
Performs system programming tasks of medium complexity. Tasks require proficient programming and analytical skills. Responsibilities include requirements gathering, design, performing analysis, coding, configuration, testing, debugging, incident investigation documentation and application health monitoring/alerting implementation of programs. Manages these tasks simultaneously. Ensures customer satisfaction through professional communication, follow-up, and responsiveness to issues. Actively seeks opportunities to expand technical knowledge and capabilities. Continues to develop business knowledge while learning how work assignments address business issues, May begin to provide guidance and mentorship to lower level technical employees. Applies knowledge of current industry trends and techniques to formulate solutions within the context of assigned projects. Other duties as assigned.
Job Opening ID:
Equal Employment Opportunity Statement:
Travelers is an equal opportunity employer.
Job Specific & Technical Skills & Competencies:
Technical Knowledge: Demonstrates intermediate requirements gathering/programming/configuration/ analytical, discrepancy, defect, or incident investigation problem solving and resolution skills. Demonstrates an aptitude for learning and applying new programming languages and/or software development disciplines. Continues to develop understanding of the supported business systems. Beginning to develop the ability to recognize and analyze basic incident/defect trends and appropriately escalate. Communication Skills: Ability to communicate thoughts/designs/ideas in an unambiguous manner and adjusts communication based on audience. Exhibits active and effective communication skills with team members - including active listening and effective written and verbal communication skills. Effectively contributes and communicates with the immediate team. Problem Solving & Decision Making: Able to recognize and analyze business and technology problems of intermediate complexity with minimal supervision. Able to leverage previous experience to consider a variety of alternatives to arrive at a timely, practical, and cost-effective solution to resolve defects or incidents. Team Orientation: Ability to foster relationships with peers to achieve objectives. Practices objectivity and openness to others' views. Able to recognize and support team priorities. Planning: Ability to manage time and competing priorities and provide management with accurate and timely status information. Able to effectively evaluate and estimate routine tasks with clear precedent Financial Awareness: Able to understand how the project schedule relates to budget.
Under general supervision, completes rating-related programming tasks including requirements gathering, design, analysis, coding, configuring, testing, debugging, troubleshooting, documentation, application health monitoring/alerting, and implementation of programs. This job does not lead others. Experience with Premium Generation, Actuary, Regulatory Compliance, and/or Underwriting preferred.
Education, Work Experience & Knowledge:
Bachelor's degree in a related field preferred. 3 years of programming/development experience preferred.
Operates standard office equipment. Requires extended periods of computer use. Requires extended periods of sitting.
High School diploma or equivalent required. 1 year of programming/development experience required.
Solid reputation, passionate people and endless opportunities. That's Travelers. Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees. You will find Travelers to be full of energy and a workplace in which you truly can make a difference.
Licensing or Certificates:
Kanban/Agile/SAFe certification preferred
Hartford - Connecticut - United States