Bank of America Business Support Manager in Hunt Valley, Maryland

Job Description:

Manages diverse administrative functions usually for a very large, complex department or business unit. Functions managed may include: financial control/budgeting and consolidation, personnel processes, audit/compliance, premises, and coordination of certain projects, associate training, service quality, process improvement, business continuity, or communication. May consult with senior management to define and manage projects that encompass and impact many associates. Requires a thorough knowledge of the department or business unit's functional area or products. Working knowledge of general bank policies, programs and procedures and financial/accounting practices. May have full management responsibility over a team or may manage one level of managers.

Required Skills and Experience:

  • Advanced Excel and Powerpoint skills

  • Project Management experience

  • Ability to analyze data and trends to support performance enablement

  • Ability to work in a fast paced environment with multiple competing priorities

  • Strong interpersonal and relationship building/managing skills

  • Ability to balance multiple needs, requests and goals

  • Outstanding communication and presentation skills (verbal and written)

  • Comfortable working with ambiguity and rapidly changing priorities

Desired Skills and Experience:

  • Experience in Change Management, HR, Finance, Communications, Business Controls or Operations

  • Ability to interact effectively with all levels of management

  • Small Business Centralized sales experience

  • Previous sales management experience

  • SharePoint and/or Discovery design

Posting Date : 08/08/2017

Location : US-MD-Hunt Valley

Travel : No

Full / Part-time : Full time

Hours Per Week : 40

Shift : 1st shift

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Diversity & Inclusion

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