IBM Automation SME - Blue Prism in HYDERABAD, India

About IBMIBM is transforming to lead. Join the next generation of innovators, inventors and entrepreneurs who are changing the very way the world works. Use breakthrough Cognitive computing to help doctors transform patient care, bankers reduce risk, businesses extract critical insights and clinicians diagnose and treat rare pediatric diseases. There is no better place to launch or further your career. Business Unit IntroductionIBM Global Process Services has been a part of the Indian BPO industry for more than 10 years. Today it partners with some of the largest corporations in India to transform their business processes and become more efficient. What differentiates the organization is commitment to service quality and customer success. With Brand comes the impeccable trust that places way above others. Over the past years of delivering services, understood the nuances of the vernacular delivery and have delivered highest quality of service. Who you are:As an Automation SME you will be working with process SMEs and technology teams to analyze and assess automation feasibility What you’ll do:

  • Define technical, operational and user requirements.

  • Responsible for all technical aspects such as SDD, ODI etc. of process automations.

  • Create conceptual architecture and solution design materials

  • Develop the solution against the design

  • Develop and implements appropriate quality control and testing procedures, troubleshooting and training of automation robots.

  • Creation of optimum technical solutions in the context of the client's environment, requirements, and financial resources.

  • Lead client interactions with various IT teams including, design, security, administration during implementation.

  • Provide design guidance to the development team working on the automation solution with focus on solution design, design artifacts, reusability, performance, scaling and security.

  • Support change management of existing processes.

  • Supports lesser experienced resources on work efforts, with some checking of work

    How we’ll help you grow:

  • You’ll have access to all the technical and management training courses you need to become the expert you want to be

  • You’ll learn directly from expert developers in the field; our team leads love to mentor

  • You have the opportunity to work in many different areas to figure out what really excites you

  • Proven understanding of Robotic Scheduling and Control room with BluePrism tool.

  • Experience with ROBO schedule optimizations.

  • Experience in spinning off new ROBOs for an existing process to meet the SLAs(Service level Agreements).

  • Monitor the performance report and scale up / scale down the ROBOs on need basis.

  • Proven exposure to build performance reports in BluePrism.

  • Experience in setting up alerts for various ROBO states such as Suspended, terminated, offline etc. to proactively keep the ROBOs online for each process.

  • Exposure to Release management and Operational support aspects of BluePrism

GIC- India

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.