McKesson Employee Relations Consultant in Irving, Texas

McKesson is in the business of better health and we touch the lives of patients in virtually every aspect of healthcare. We partner with payors, hospitals, physician offices, pharmacies, pharmaceutical companies and others across the spectrum of care to build healthier organizations that deliver better care to patients in every setting. We believe in the importance of strong, vital organizations because we know that patients can only be healthy when our system is healthy.

Every single McKesson employee contributes to our mission—by joining McKesson you act as a catalyst in a chain of events that helps millions of people all over the globe. Talented, compassionate people are the future of our company—and of healthcare. At McKesson, you’ll collaborate on the products and solutions that help us carry out our mission to improve lives and advance healthcare. Working here is your opportunity to shape an industry that’s vital to us all.

We understand the importance of a system that works together. Your expertise, drive and passion can help us improve everything we touch, from providers to payors to pharmacies. Join our team of leaders to begin a rewarding career.

Wherever you contribute here at McKesson, you will have the ability to make a real impact in the lives of others.

Current Need

Provides first level response and consultation for day-to-day employee relations questions and concerns. Reports to an Employee Relations Manager and will be preferred to be on site in The Las Colinas office and will be supporting clients in a business unit based on business needs.

Position Description

  • Respond to all first level non-third party ER issues received from HR call center, managers, HRBPs and other employees, for assigned business(es).

  • Investigate and resolve ER issues, to include: gathering and analyzing evidence, applying relevant laws, policies and past practice to reach conclusions.

  • Interpret and apply understanding of corporate policy, employment law, and other regulations to provide immediate advice, guidance, or clarification for ER inquiries.

  • Provide consultation, guidance and coaching to supervisors, managers and HRBPs to address employee behavior and performance concerns; provide guidance and assist with the development and delivery of appropriate feedback or corrective/disciplinary actions.

  • Maintain required documentation within case management system, including intake and investigative notes, supporting documents and final reports.

  • Serve as mediator and apply interventions to resolve low risk employee disagreements, conflicts, or misunderstandings.

  • Escalate ER issues that meet pre-defined criteria and use judgment to assess risk and sensitivity of ambiguous cases determining when to escalate to ER management.

Key Differentiators:

  • Requires in-depth knowledge and experience.

  • Decisions are guided by policies, procedures and business plan; receives oversight and direction from Manager.

  • Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors.

  • Uses best practices and knowledge of internal or external business issues to improve delivery of services.

  • Solves complex problems; takes a new perspective using existing solutions.

Minimum Requirements

5 years experience in a related field

Critical Skills

  • Prefer a minimum of four years of HR experience including a preferred minimum of two years direct employee relations responsibility.

  • Subject matter expertise in regulatory areas (e.g. EEOC, ADA)

  • Ability to conduct investigations

  • Ability to write/draft position papers and responses to requests for information

Additional Knowledge & Skills

Critical Knowledge & Competencies:

  • Credible Activist

  • Strategy Architect

  • Customer Orientation

  • Influences Others

  • Decisiveness and Judgment

  • Openness and Candor

  • Application of McKesson Systems, Policies and Processes

  • Application of HR Administrative Functions, Laws and Regulations Composure

  • Conflict management

  • Credibility and Presence

  • Quality and Detail Orientation

  • Problem Solving

  • Information Seeking

Education

Bachelor’s degree required, in business or industrial relations, HR, public relations, or related field preferred.

PHR/SPHR preferred

Benefits & Company Statement

McKesson believes superior performance – individual and team – that helps us drive innovations and solutions to promote better health should be recognized and rewarded. We provide a competitive compensation program to attract, retain and motivate a high-performance workforce, and it’s flexible enough to meet the different needs of our diverse employee population.

We are in the business of better health and we touch the lives of patients in virtually every aspect of healthcare. We partner with payers, hospitals, physician offices, pharmacies, pharmaceutical companies and others across the spectrum of care to build healthier organizations that deliver better care to patients in every setting.

But we can’t do it without you. Every single McKesson employee contributes to our mission—whatever your title, whatever your role, you act as a catalyst in a chain of events that helps millions of people all over the globe. Talented, compassionate people are the future of our company—and of healthcare. At McKesson, you’ll collaborate on the products and solutions that help us carry out our mission to improve lives and advance healthcare. Working here is your opportunity to shape an industry that’s vital to us all.

McKesson is an equal opportunity and affirmative action employer – minorities/females/veterans/persons with disabilities.

Qualified applicants will not be disqualified from consideration for employment based upon criminal history.

Agency Statement

No agencies please.

Job: Human Resources

Organization: McKesson Corporate

Title: Employee Relations Consultant

Location: Texas-Irving

Requisition ID: 17005649