Verizon Wireless Senior Learning & Development Manager in Irving, Texas

What you’ll be doing...

You will explore what our people need to learn to be even better. Your programs and learning approaches will align with our business needs and be highly effective and in tune with our culture. You will be leading a team to design learning solutions that are engaging, fun and most importantly build those capabilities needed to enable our people to create the future.

  • Collaborating with stakeholders to determine learning needs and the best delivery approach.

  • Leading and coaching your team to create best-in-class learning solutions.

  • Managing team workload, setting priorities, allocating resources, and overcoming challenges to ensure delivery on time and on budget.

  • Evaluating program effectiveness and continuously improving our solutions.

  • Providing regular updates to leadership on progress and results achieved.

  • You will support the growth and development of our Technology organization. You’ll be uncovering learning needs by partnering with Technology Leaders and employees. You will be responsible for developing learning solutions with a team of course developers.

  • Conducts scoping and analysis, prioritizes projects, and recommends deployable learning solutions.

  • Works with stakeholders to assess, identify, and provide measurement solutions using business performance data and measurements to evaluate program performance.

  • Building consensus, influence decision makers; utilize various perspectives to determine the best learning solutions that solve business needs.

  • Identifies, sources, and manages vendor solutions when necessary.

  • Monitors training deliverables to ensure quality and accuracy and are aligned with all learning and development processes and standards.

  • Performs Learning Portal administration including course code requests, course activations, assignments, reporting and sharing across business units.

  • Reviews performance data and measurements of current training resources and programs to evaluate learning effectiveness.

What we’re looking for...

You enjoy working as a trusted advisor with business leaders and determining the best ways for your team to deliver learning to meet training needs. You’re focused on assessing the impact learning solutions have on the business and continuously seeking opportunities for improvement. Your ability to support others and inspire their creativity to produce great learning solutions for our employees drives and motivates you.

You’ll need to have:

  • Bachelor’s degree or six or more years of work experience.

  • Six or more years of relevant work experience.

  • Experience creating custom learning solutions using alternative modalities and technology.

Even better if you have:

  • Experience leading a team.

  • Built trusting relationships and influenced at senior levels.

  • Motivated and inspired a team to create strong learning outcomes.

  • Balanced competing priorities in a fast-paced working environment.

  • Minimum of two to three years of management experience.

  • Minimum four years cross-functional project management experience or training program management experience in a virtual environment. Ability to prioritize, direct and manage multiple projects simultaneously.

  • Practical application of training development using the VISION and/or ADDIE processes.

When you join Verizon...

You’ll be doing work that matters alongside other talented people, transforming the way people, businesses and things connect with each other. Beyond powering America’s fastest and most reliable network, we’re leading the way in broadband, cloud and security solutions, Internet of Things and innovating in areas such as, video entertainment. Of course, we will offer you great pay and benefits, but we’re about more than that. Verizon is a place where you can craft your own path to greatness. Whether you think in code, words, pictures or numbers, find your future at Verizon.

Equal Employment Opportunity

We're proud to be an equal opportunity employer- and celebrate our employees' differences, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or Veteran status. Different makes us better.

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