McKesson Sr. Contract Administration Manager in Irving, Texas
McKesson is in the business of better health and we touch the lives of patients in virtually every aspect of healthcare. It starts with the chain of events you initiate when you work with McKesson Pharmaceutical - a chain that extends across the country and results in millions of people getting more from their healthcare.
As the leader in pharmaceutical distribution and supply chain management, McKesson Pharmaceutical delivers vital branded and generic pharmaceuticals, as well as over-the-counter products, to more than 40,000 customers in three primary segments: retail chains, independent retail pharmacies and institutional providers such as hospitals, health systems, integrated delivery networks and long-term care providers.
We base our distribution excellence on electronic order processing, asset management tools, a commitment to Six Sigma methodology, order accuracy and supply chain safety. We work with our customers on solutions - including supply management technology, world-class marketing programs, managed care and repackaging products and services - that help them meet their business and quality goals. Our entire team works to ensure patients receive their medications efficiently and begin the process of healing.
As the nation’s largest pharmaceutical distributor, US Pharmaceutical is committed to driving total pharmacy health for customers and ensuring that customers receive the right drug at the right time, every time. This commitment is underpinned by McKesson’s focus on providing customers with the industry’s highest product availability, intelligent ordering capabilities and unmatched service accuracy.
Join our team of leaders to begin a rewarding career.
Responsible for Contract Administration operational activities supporting the Pharma business unit, totaling approximately $57B annually in contract sales and approximately $48B in chargebacks. Directs multiple teams, made up of 25 employees, in the contract receipt, loading, and chargeback operation areas. Responsible for continued execution on objectives and completion of ongoing business operation activities. Will actively engage with internal teams on process improvements to drive efficiencies and improved chargeback accuracy for the Pharma business. Must be able to influence others and build bench strength, because leadership and development of others is a critical component as a senior leader in the Contract Administration organization.
Leadthe Pharma Contract Load and Chargeback Operations teams. Responsibilities represent over $57B inannual contract sales; Direct managers for teams regarding all aspects ofcontract loading and chargeback operations.Oversee decisions on administrative and operational matters, and ensuresoperation executes on established objectives consistent with departmentalstrategies set by director, and various strategies of the business unit.
Manage relationships through frequentinteractions with manufacturers to address matters concerning contractadministration and chargeback reconciliation; Facilitate cross functionalunderstanding and cooperation through staff engagement and developing effectiveoperational teams; Involved as key stakeholder in contract technologyinitiatives and its impact on financial and operational components for thePharma business unit.
Develop and incorporate best practices andissue resolution process through enhancing systems and procedures to supportbusiness needs; Champion new initiatives and act as a catalyst for change;Ensure business processes are in place that point to opportunities to improvebusiness results and/or customer satisfaction; Initiate and implement processre-engineering and develop as appropriate; Sets objectives linked to strategyand appropriate measures to determine operational success.
Ensure execution of strategic and operationalpriorities; ensure environment for quick problem solving, customer service, anddecision making. Evaluate processes andidentify opportunities to improve procedures and associated results byimplementing functions that ensure operational excellence and financialsuccess; Develop strong team of managers by coaching and providing appropriatedevelopment opportunities for direct reports; Ensure high quality employeeattraction, engagement and development at all levels, building bench strengththrough modeling of ICARE and development of an effective culture.
Maintain an understanding of internal and external customer needs and issues,as well as how business processes affect customer satisfaction; Ensuremeasurements are in place to deliver a high level of quality and responsivenessto business needs; Ensure business processes are in place, which point toopportunities to improve business results by driving down chargeback denialsand contract pricing issues; Drive process improvements that will allow us toachieve our aggressive business goals while at the same time meeting ouremployee and customer satisfaction goals;
3 years contract administration experience
Bachelors Degree in Supply Chain or a business related field
3 direct management experience preferably within a largeteam environment including team managers and non-exempt employees.
Strongpresentation skills to senior leaders and external business customers
MSOffice PowerPoint (Intermediate to Advance); Excel (Intermediate)
Demonstratedability to drive results and team performance metrics
Experiencein a high volume customer oriented organization
Strongissue resolution and problem solving experience
Additional Knowledge & Skills
Strong prioritization and organizational skills
Relationship building and developing a foundation of trust withinternal and external customers
Independent thinker with strong decision making skills
Prior success in building high performance teams
Prior experience in interviewing with the ability to select theright talent
SAP/Vistex experience is a plus
Strategic and critical thinking skills
4-year degree in business or related field or equivalent experience
General Office Demands
Benefits & Company Statement
McKesson believes superior performance – individual and team – that helps us drive innovations and solutions to promote better health should be recognized and rewarded. We provide a competitive compensation program to attract, retain and motivate a high-performance workforce, and it’s flexible enough to meet the different needs of our diverse employee population.
We are in the business of better health and we touch the lives of patients in virtually every aspect of healthcare. We partner with payers, hospitals, physician offices, pharmacies, pharmaceutical companies and others across the spectrum of care to build healthier organizations that deliver better care to patients in every setting.
But we can’t do it without you. Every single McKesson employee contributes to our mission—whatever your title, whatever your role, you act as a catalyst in a chain of events that helps millions of people all over the globe. Talented, compassionate people are the future of our company—and of healthcare. At McKesson, you’ll collaborate on the products and solutions that help us carry out our mission to improve lives and advance healthcare. Working here is your opportunity to shape an industry that’s vital to us all.
McKesson is an equal opportunity and affirmative action employer – minorities/females/veterans/persons with disabilities.
Qualified applicants will not be disqualified from consideration for employment based upon criminal history.
No agencies please.
Organization: McKesson Pharmaceutical
Title: Sr. Contract Administration Manager
Requisition ID: 17005417