Bank of America Direct Lending Loan Officer - Jacksonville, FL (Spanish Required) in Jacksonville, Florida
Associate is responsible for handling automobile loan requests directly via the telephone. Ensures exceptional customer service by overseeing loan process from origination to closing. Ensures compliance with all CIP/KYC regulations by utilizing various authentication tools, avoids fraudulent activity and high risk transactions. Reviews existing customer relationship by using various internal systems when required. Handle situations which may require adaptation of response or extensive research according to customer response. Applicant should possess advanced problem solving and/or sophisticated sales techniques. Interacts with both internal and external customers. Uses computerized system for tracking information gathering and follow up of assigned customers. May provide technical/sales training to associates.
Ability to organize and prioritize work in a fast paced environment
1 year of Sales experience and Customer Service skills
Excellent verbal and written communication skills
General computer skills
Strong typing skills
Bank related automotive financing
Call Center Experience
Posting Date : 10/12/2017
Jacksonville, FL, BANK OF AMERICA OFFICE PARK, 9000 SOUTHSIDE BLVD BLDG 300,
- United States
Travel : No
Full / Part-time : Full time
Hours Per Week : 40
Shift : 1st shift
Weekly Schedule : Monday-Friday 8AM – 7PM, Saturday's may be required. Receive a weekday off when working Saturday
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