Bank of America GWIM Senior Operations Representative, Dividend Trade Services in Jacksonville, Florida

Job Description:

The FDS Dividend Distributions Team is responsible for ensuring the accurate and timely distribution of all cash dividends and reinvestments to clients holding shares at Merrill Lynch for Domestic/Offshore products. The team is responsible for processing over 39,000 Equity and 31,000 daily dividend distributions consisting of over $11 billion in reinvestment trades annually. The team manages relationships with approximately 497 mutual fund companies, representing approximately 22,000 individual securities.

The Dividends Sr. Ops Representative is responsible for ensuring the timely and accurate payment of all dividend distributions and reinvestments for their assigned mutual fund companies. This involves creating and maintaining complete and accurate distribution calendars for both domestic and offshore fund groups. The Sr. Ops Representative is expected to build strong relationships with numerous internal and external entities in order to support and improve dividend processing. The incumbent is responsible for ensuring all reinvestment trades are placed according to fund guidelines, and will be required to research and resolve discrepancies in internal trading accounts. Additionally, the associate is responsible for ensuring that critical FDS Balance Scorecard measurements are met.

Required skills:

  • Bachelors degree preferred

  • Complete 3-5 hours of “Investing in you” training

  • Proficient PC skills, including Microsoft Office applications

  • Exhibit strong written and verbal communication skills

  • Maintain composure and act decisively in high pressure, time sensitive situations

  • Perform in a proactive and strategic manner

  • Create and maintain strong relationships with internal and external business groups

  • Excellent organization skills; ability to prioritize and handle multiple tasks

  • Versatile, fast paced learner in a changing environment

  • Attention to detail and focus on accuracy

  • Must be available to work during evening processes supported by the team

Posting Date : 07/27/2017

Location : US-FL-Jacksonville

Travel : No

Full / Part-time : Full time

Hours Per Week : 40

Shift : 1st shift

Weekly Schedule : Monday - Friday 8:00am-5:00pm

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