Bank of America GWIM Senior Operations Representative in Jacksonville, Florida

Job Description:

The Investment Manager Services and Reconciliation Team is responsible for reconciliation of Merrill Lynch One Firm Discretionary (FD) accounts on APL and Optima. The team reconciles positions, cash and transactional discrepancies caused by both trade and non-trade activity.

The GWIM Senior Operations Representative is responsible for monitoring, analyzing, and resolving daily breaks for Merrill Lynch One Firm Discretionary Accounts (FD) including but not limited to Unified Managed Accounts and Consults products. The reconciliation is Merrill Lynch books and records versus A Programming Language (APL). Reconciliation is based on breaks that appear due to several different issues including trade discrepancies, corporate action discrepancies and non-trade transaction discrepancies.

Job responsibilities:

  • Monitor, analyze, and resolve daily breaks in Positions or Cash report

  • Support department initiatives

  • Work with Managed Account Advisors to resolve pending trades

  • Become subject matter expert in break analysis and resolution

  • Identify and analyze all global issues and/or trends

  • Maintain an effective, open line of communication within the team as well as other areas within the Firm

  • Update/Maintain accurate procedures

  • Process improvement and technology enhancement coordination

Required skills:

  • Bachelor's Degree

  • Proficient in Microsoft Office, Outlook, and Excel

  • Detail oriented and able to research and resolve complex issues

  • Ability to build and maintain excellent working relationships

  • Ability to understand technical system and data flow

  • Ability to work well under pressure

  • Ability to multitask and adapt to change

  • Strong communication and organizational skills

  • 3-5 Hours Investing in You training

Posting Date : 09/14/2017

Location : US-FL-Jacksonville

Travel : No

Full / Part-time : Full time

Hours Per Week : 40

Shift : 1st shift

Weekly Schedule : Monday to friday 8:00 AM to 5:00 PM

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