Kaiser Permanente Program Manager in Kapolei, Hawaii
Provides leadership to team to achieve goals pertaining to specific program. Provides program management, analytic support services and technical expertise. May lead program specific projects that impact functional or service area. May lead analysis of data. Continually monitors quality of service.
Essential Functions: - Leads small to midsize work streams of a large program. - Creates a plan for completion of an activity or program segment. - Anticipates program scope changes and adjusts program plan and budget accordingly. - Understands the contributing factors of business value for programs and KP. - Looks for ways to improve work and support quality improvement initiatives. - Keeps program leads abreast of potential scope or quality issues. - Structure and execute financial, economic and market analyses. - Identifies limitations of approach for analyzing or addressing problems. - Identifies / recognizes change barriers or change issues and escalates to appropriate leadership. - Documents and understands process flow. - Prioritizes program work to meet member/customer needs. - Offers feedback to improve performance. - Continually monitors quality of service. - Contributes to staff orientation programs, providing new recruits with information and training. - Identify and share information from the Community of Practice.
Qualifications: Basic Qualifications: Experience - Minimum two (2) years of program management experience. Education - Bachelor's degree in health care, business administration, or related field required, OR four (4) years of experience in a directly related field. License, Certification, Registration - N/A
Additional Requirements: - Ability to determine key business issues and develop appropriate action plans from multi-disciplinary perspectives. - Demonstrated knowledge of and skill in oral communication, written communication, problem solving, analysis, project management, quality management, systems thinking, group presentations, group process facilitation, influence, and customer service. - Demonstrated knowledge of and skill in word processing, spreadsheet, and database PC applications.
Preferred Qualifications: - Program management experience in healthcare setting.
COMPANY Kaiser PermanenteTITLE Program ManagerLOCATION Kapolei, HIREQNUMBER 616635
External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran, or disability status.