Indian Health Service Administrative and Office Support Student Trainee (Pathways Internship) in Kayenta, Arizona

Job Overview

Job Overview

Become a part of an innovative, dynamic, nationwide organization of dedicated health care providers working to meet the individual health care needs of American Indians and Alaska Natives. Indian Health Service (IHS) employees are considerate in our care, creative in our approach, enthusiastic about our work and compassionate with our patients.

The Indian Health Services (IHS) provides leadership and direction to programs and activities designed to improve the health services for over 1.9 million American Indian/Alaska Native people through a system of IHS, Tribal and Urban operated facilities and programs. This is a standard PD that can be used throughout IHS. The incumbent of this position performs a variety of office automation and clerical duties.

Our lifestyle is adventurous, community oriented and focused on service and problem solving as part of a professional interdisciplinary team. Join us in improving the health outcomes of 2.2 million American Indians and Alaska Natives. The IHS is required by law to give absolute preference to qualified applicants who meet the Secretary of the Interior's definition of Indian for appointment to vacancies within the IHS in accordance with established IHS policy as outlined in the Indian Health Manual Part 7, Chapter 3. The IHS is an Equal Opportunity Employer.

The Pathways Internship Program is designed to provide students enrolled in a wide variety of educational institutions, from high school to graduate level, with opportunities to work in agencies and explore Federal Careers while still in school and getting paid for the work performed. The IHS is required by law to give absolute preference to qualified applicants who meet the Secretary of the Interior's definition of Indian for appointment to vacancies within the IHS in accordance with established IHS policy as outlined in the Indian Health Manual Part 7, Chapter 3. The IHS is an Equal Opportunity Employer.



Please ensure you answer all questions and follow all instructions carefully. Errors or omissions may impact your rating or result in you losing consideration for the job. This position is location at Kayenta Health Center, Division of Administrative Services, Kayenta, AZ. The Incumbent:

  • Uses word processing software and printing equipment to create and edit a variety of documents, such as, memorandums, letters, reports, etc. Prepares materials in draft; however, frequently the incumbent prepares materials in final form.
  • Is required to use good judgment in spacing and arrangement, correct grammar, punctuation, and spelling and knowledge of proper formats.
  • Files materials such as letters, memorandums, incoming and signed documents, pertinent background information, and other materials associated with the office's operations.
  • Photocopies and/or scanning materials for mass mailings, internal distribution, filings, etc
  • Receives visitors and answers the telephone, receives and relays messages in a pleasant, friendly, coherent manner. Incumbent responds to inquiries/issues of a routine nature.
Supervisory Status


Promotion Potential


Travel Required
  • Not Required
Relocation Authorized
  • No
Who May Apply
This job is open to…

Status Candidates (Merit Promotion) and Indian Preference Candidates

Questions? This job is open to 2 groups.

Job Requirements

Job Requirements
Key Requirements
  • Selectee will be subject to a pre-employment fingerprint check.
  • Selectee will be subject to a background investigation.
  • Selectee will be subject to a probationary/trial period.
  • ESEP appointees typically serve two year trial period.
  • More than one selection may be made from this announcement.
  • U.S. Citizenship is required
  • Selective Service Registration is required for males born after 12/31/1959

To qualify for this position, your resume must reflect sufficient experience and/or education, to perform the duties of the position for which you are applying. Your resume is key in evaluating your experience, as they relate to this position. Therefore, we encourage you to be clear and specific when describing your work experience. BASIC REQUIREMENT(S): For this position, you must meet ONE of the following criteria: GS-1 Level: Enrollment in a high school diploma or GED program GS-2 Level: High school diploma or equivalent GS-3 Level: Completion of 1 academic year of post-high school study GS-4 Level: Completion of 2 academic years of post-high school study or associate's degree

What are the Eligibility Requirements? In order to be eligible for an appointment under the Pathways Internship Program: You must be a student accepted for enrollment or enrolled in a degree, GED, or certificate program on a full- or half-time basis as defined by the school (certificate program means post-secondary education, in a qualifying educational institution, equivalent to at least one academic year of full-time study that is part of an accredited college-level, technical, trade, vocational, or business school curriculum); Enrollment is with a qualifying educational institution such as a high school or state-approved home school; or accredited technical or vocational school; a 2- or 4-year college or university; a graduate or professional school (e.g., law school, medical school); or a post-secondary home school curriculum; and Students currently enrolled must be in good academic standing, maintaining a 2.0 grade point average on a cumulative basis. You must continue to meet these eligibility requirements throughout the duration of your appointment under the Pathways Internship Program. You must meet all qualification and eligibility requirements for the position by the closing date of the announcement. You are required to show proof of enrollment in a qualified degree/diploma program by the closing of this announcement. Failure to provide adequate scholastic documentation within the specified timeframe will disqualify you from further consideration.

What are the Eligibility Requirements? You must be a student accepted for enrollment or currently enrolled in a degree or certificate program on at least a half-time basis and in good standing; enrollment must be with an accredited educational institution or state-approved home school including high schools, colleges, universities, technical, trade, vocational or business schools. You must be in good academic standing maintaining a 2.0 grade point average on a cumulative basis. As an Administrative & Office Support, Pathways Intern, he/she will perform the following job duties:

  • Filing and scanning documents for mailing and internal distribution
  • Receives visitors and answers the telephone
  • Prepare and edit spreadsheets
  • Create, edit, cut and paste a variety of documents utilizing Microsoft Word
  • Other duties as assigned

Temporary appointments may be extended without further competition. An agency may convert an Intern non-competitively from the Internship Program to a term or permanent position in the competitive service provided that all the terms of section 5 CFR 362.204 are met and there is an available position. However, conversion is not mandatory or guaranteed. U.S. citizenship is required to be eligible for conversion. This Internship is for students who can commit to working year-round. Interns may work full-time, part-time, (seasonal) schedules.

You must meet the requirements of the job by 11:59 pm (Eastern Standard Time) of the closing date: Friday, July 28, 2017

Security Clearance

Not Applicable

Additional Information

Additional Information
What To Expect Next

You can track the progress of your application package via your USAJOBS account. You will receive an acknowledgement from USAJOBS that your submission was successful once we have received your on-line occupational questionnaire, resume, and any supporting documentation. You will be notified of the status of your application via your USAJOBS Account after we conduct a qualification review of your complete application package. You will be contacted if further evaluation or interviews are required. Any exaggeration of your experience, false statements, or attempt to conceal information may disqualify you for employment consideration. We may verify all information you provide in your resume and questionnaire responses, through reference and/or background check, and/or verification of your education. If you are selected, you will be contacted personally by the Human Resources (HR) office posting this announcement.

You will no longer need to call the HR Office to determine your application status. USAJOBS has added an alert setting to their system to provide status updates for applicants. You can elect to activate the status updates from your USAJOBS profile at any point during the application process.

If all required documentation is not submitted with your application you will lose consideration. It is the applicant's responsibility to verify that information and documents entered, uploaded, or faxed is received, legible and accurate. HR will not modify answers submitted by an applicant.

Indian Health Service is an Equal Opportunity Employer


You can review our benefits at

Other Information

Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. IHS may offer newly-appointed Federal employees credit for their directly related previous non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which annual leave is earned. CONDITIONS OF EMPLOYMENT: Security Clearance: If you are selected for this vacancy, you must undergo a pre-employment fingerprint check and background investigation. Fingerprint results and background investigation documentation must be cleared prior to hire. You will receive instructions on how to obtain and submit fingerprints and background investigation documentation. After you begin your employment, your continued employment is contingent upon the outcome of a complete background investigation as determined by the sensitivity level of your position. The investigation must find that you are suitable for Federal employment in your position. If you are found not suitable, you will be terminated after you begin work. If you make a false statement in any part of your application, you may not be hired; you may be fired after you begin work; or subject to possible criminal charges.

IHS - Operated Properties are tobacco free

This job originated on For the full announcement and to apply, visit Only resumes submitted according to the instructions on the job announcement listed at will be considered.

Open & closing dates: 2017-07-17 to 2017-07-28

Salary: $21,316 to $38,158 / per year

Pay scale & grade: GS 01 - 04

Series: 0399 Administration And Office Support Student Trainee

Appointment type: Internships NTE 1 year

Work schedule: Full Time

Job announcement number: IHS-R1-KA-1973540-ESEP/MP

Control number: 474623100