HCA, Hospital Corporation of America Scheduler in Largo, Florida

GENERAL SUMMARY OF DUTIES- Schedules patient testing/procedures/admissions; obtains pre-cert/authorization numbers and enters in the scheduling or registration system; obtains and enters accurate insurance information; answers incoming phone calls

DUTIES INCLUDE BUT ARE NOT LIMITED TO: • Answer telephone in a timely and professional manner • Schedules all patients for ancillary, surgical, and medical testing/procedures/admissions through the Meditech scheduling module • Select accurate insurance carrier plans and informs the patient or physician office staff of any carrier that is out of network or of any carrier that may result in a decrease on benefits • Inform the physician office staff or patient of any testing requirements according to the instructions and queries in the scheduling module • Ensure that any edits performed in the scheduling module are also duplicated in the admissions module • Maintain knowledge of the scheduling reports for the next day to ensure department readiness in the event of any unscheduled Meditech down-time • Work closely with the physician office staff to ensure that pre-cert/authorization numbers are entered in the scheduling or registration system • Select the correct patient medical record number consistently • Maintain open communication with the registration staff regarding those unscheduled patients presenting for services to ensure appropriate testing is performed and times are available • Utilize appropriate method/tool to communicate with Patient Access and other facility departments as necessary • Edit medical accounts to a PRE status per facility or SSC standards and guidelines • Receive, maintain, and index physician orders per facility and SSC standards and guidelines • Attends in-service presentations, and completes mandatory education week • Practice and adhere to the “Code of Conduct” philosophy and “Mission and Value Statement” • Other duties as assigned

KNOWLEDGE, SKILLS & ABILITIES • Communication - communicates clearly and concisely, verbally and in writing • Customer orientation - establishes and maintains long-term customer relationships, building trust and respect by consistently meeting and exceeding expectations

• Interpersonal skills - able to work effectively with other employees, patients and external parties • PC skills - demonstrates proficiency in PC applications as required • Policies & Procedures - demonstrates knowledge and understanding of organizational policies, procedures and systems • Basic skills - able to perform basic mathematical calculations, balance and reconcile figures, punctuate properly, spell correctly and transcribe accurately

EDUCATION • High school diploma or GED required EXPERIENCE • Prior scheduling experience preferred



Title: Scheduler

Location: Florida-Largo-PAS Tampa

Requisition ID: 08947-131254