Chenega Corporation Clinical Nurse / Special Needs Coordinator in Laughlin AFB, Texas

CHENEGA GLOBAL SERVICES

Company Job Title:

Clinical Nurse / Special Needs Coordinator

Clearance:

NACI

Location:

Laughlin AFB, TX

Reports To:

Program Manager

FLSA Status:

SCA, Non-Exempt, Full Time

Prepared Date:

06/14/2017

Approved Date:

06/14/2017

THIS POSITION IS CONTINGENT UPON BID AWARD!

Executive Order 13495, The Non Displacement of Qualified Workers Under Service Contracts provide first right of refusal to incumbents on contracts. If the position is accepted by the incumbent on the job, other application/resume of non-incumbents will not be reviewed.

Summary:The Clinical Nurse/Special Needs Coordinator oversees and manages the Exceptional Family Member Program – Medical (EFMP-M) IAW DOD and Air Force (AF) policy, and any subsequent implementing guidance. Establishes and maintains procedures to identify family members with special medical and educational needs in a timely manner. The SNC uses a multi-disciplinary and collaborative approach with other key service providers, such as installation youth and childcare facilities, and officer and enlisted spouses groups, to ensure effective outreach and identification of special needs. Ensures AF sponsors assigned to the installation, or whose personnel functions are handled at the installation, are “Q-coded” (EFMP-enrolled) regardless of location of family members.

Essential Duties and Responsibilities:(Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position)

  • The SNC registered nurse oversees and manages the installation EFMP-M IAW DoD and AF policy, and any subsequent implementing guidance.

  • Uses clinical assessment skills and maintains procedures to identify sponsors whose family members have special medical and educational needs in a timely manner. The SNC uses a multi-disciplinary and collaborative approach with other key service providers, such as installation youth and childcare facilities, and officer and enlisted spouses groups, to ensure effective outreach and identification of special needs. Ensures family members of the AF personnel or family of the AF member are appropriately “Q coded” (EFMP-enrolled).

  • Ensures all active duty sponsors known to the Air Force Personnel Center, and local Military Personnel Section and/or Commander Support staff where applicable, as having family members with special needs are identified in AF medical special needs data management systems. Provides oversight for base-level data entry in AF-provided data management systems used in the management of EFMP-M.

  • Provides clinical training to installation personnel and medical staff; and consultation as needed to support the implementation of EFMP-M base-wide.

  • Integrally involved in the Family Member Relocation Clearance (FMRC) process. Ensures all FMRC requirements are implemented by all EFMP-M staff. Coordinates the enrollment process and travel screening for all active duty family members’ and travel screening upon request to the families of DoD sponsored assignments going to an overseas base.

  • Provides clinical oversight to ensure every AF sponsor with one or more family members with special needs assigned to the installation has a SN file maintained at the Medical Treatment Facility (MTF). Ensures Q-coded sponsors assigned to the installation are contacted annually to determine if there are unmet needs and to request updates of information as needed.

  • Collaborates with the Integrated Delivery System (IDS) and other interagency forums that provide family medical information and referrals to base and civilian agencies. Ensures EFMP families are referred to the Airman and Family Readiness Center for additional community assistance as needed. Maintains a cooperative working relationship with the base Military Personnel Section (MPS), Commander Support Staff (CSS), and with Air Force Personnel Center (AFPC). Actively supports the integration of EFMP-M, Exceptional Family Member Program – Family Support (EFMP-FS) and Exceptional Family Member Program – Assignments (EFMP-A) services at the installation. Provides information, appropriate contact information, and coordinates referrals as appropriate.

  • Participates in EFMP quarterly case reviews to discuss assess newly identified families’, complex, or unmet clinical needs. Determine the appropriate resources necessary for the families.

  • Patient specific assessments and clinical plans of action will be located in AHLTA and the Special Needs record. Meeting minutes will not contain patient identifying information.

  • Coordinates and participates in designated facility meetings.

  • Participates in the clinic orientation and training of other staff of the Special Needs Program. May serve on committees, work groups, and task forces at the facility.

  • Must maintain a level of productivity and quality consistent with: complexity of the assignment; facility policies and guidelines; established principles, ethics and standards of practice of professional nursing, Health Services Inspection (HSI); and other applicable DoD and service specific guidance’s and policies. Must also comply with the Equal Employment Opportunity (EEO) Program, infection control and safety policies and procedures.

  • Follows applicable local MTF/AF/DoD instructions, policies and guidelines.

  • Completes medical record documentation and coding, and designated tracking logs and data reporting as required by local MTF/AF/DoD instructions, policies and guidance.

  • Completes all required electronic medical record training, MTF-specific orientation and SNC training programs.

  • Perform a Permanent Change of Station (PCS) records review, as required, on all inbound and outbound dependents to identify special needs.

  • Proactively identifies, evaluates, and assists patients and families for care coordination from a variety of sources such as Q-Base, AHLTA, and other Electronic Medical Records (EMRs); and ensures timely and appropriate service during PCS transitions to minimize gaps in treatment.

  • Ensures a safe work environment, employee safe work habits and patient safetyIAW regulatory agencies, infection control policies, and process improvement initiatives.

Non-Essential Duties:

  • Other duties as assigned

Supervisory Responsibilities:

  • NONE

Minimum Qualifications:(To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.)

  • Shall be a graduate from an associate (ADN) or baccalaureate degree (BSN) program in nursing accredited by a national nursing accrediting agency recognized by the US Department of Education.

  • Successfully graduated from a nationally accredited associate’s degree or baccalaureate degree program in nursing and hold current certification as a registered nurse (RN).

  • Have and maintain current certification in Basic Cardiac Life Support (BCLS) by the American Heart Association. In addition to BCLS, certification in Advanced Cardiac Life Support (ACLS) is required for the Critical Care Unit and Emergency Room. Certification in Neonatal Resuscitation Program (NRP) is required of RNs working in the Newborn Nursery and Labor and Delivery. Certification in Pediatric Advanced Life Support (PALS) is required of RNs working in Emergency Room, Critical Care Unit, and the Pediatric Ward.

  • Must have experience in providing direct patient care, patient and staff education, administration, and/or research.

  • Maintain an active, valid, current, and unrestricted license (with no limitations, stipulations or pending adverse actions) to practice nursing as a registered nurse in any US state/jurisdiction.

  • Minimum of 3 years for ADN/2 years for BSN full-time experience in nursing and care coordination.

Knowledge, Skills and Abilities:

  • Must have knowledge and skills to effectively apply SNC functions: a) Assessment: Identification of patients that need special medical and education needs/management; comprehensive collection of patient information and medical status; and continued evaluation of an established plan of care; b) Planning: Collaboration with the patient, family/caregiver, primary provider and other members of the health care team for developing an effective plan of care; c) Facilitation: Care coordination and communication among all involved parties; d) Advocacy: Support for the patient and family/caregivers to ensure identified education and appropriate, timely care coordination is received.

  • Must be knowledgeable in medical privacy and confidentiality (Health Insurance Portability and Accountability Act [HIPAA]); accreditation standards of Accreditation Association for Ambulatory Health Care (AAAHC) and The Joint Commission (TJC).

  • Working knowledge of computer applications/software to include Microsoft Office programs, MS Outlook (e-mail), and internet familiarity is required.

  • Must demonstrate ability to communicate effectively both orally and written.

  • Must be skillful and tactful in communicating with people who may be physically or mentally ill, uncooperative, fearful, emotionally distraught, and occasionally dangerous.

  • Must demonstrate ability to apply critical thinking skills and expertise in resolving complicated healthcare, social, interpersonal and financial patient situations.

  • Must possess organization, problem-solving and communication skills to articulate medical requirements to patients, families/care givers, medical and non-medical staff in a professional and courteous way.

Diversity:

  • Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment-free environment; Builds a diverse workforce.

Ethics:

  • Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.

Physical Demands:

  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • While performing the duties of this Job, the employee is regularly required to sit and talk or hear. The employee is frequently required to walk; use hands to finger, handle, or feel and reach with hands and arms. The employee is occasionally required to stand; climb or balance and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision.

Work Environment:

  • The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

  • The employee will normally work in a temperature-controlled office environment, with frequent exposure to electronic office equipment.

  • During visits to areas of operations, may be exposed to extreme cold or hot weather conditions. Is occasionally exposed to fumes or airborne particles, toxic or caustic chemicals, and loud noise.

Chenega Corporation and family of companies is an EOE.

Equal Opportunity Employer Minorities/Women/Veterans/Disabled/Sexual Orientation/Gender Identity

Native preference under PL 93-638.

We participate in the E-Verify Employment Verification Program.

Minimum Qualifications:(To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.)

  • Shall be a graduate from an associate (ADN) or baccalaureate degree (BSN) program in nursing accredited by a national nursing accrediting agency recognized by the US Department of Education.

  • Successfully graduated from a nationally accredited associate’s degree or baccalaureate degree program in nursing and hold current certification as a registered nurse (RN).

  • Have and maintain current certification in Basic Cardiac Life Support (BCLS) by the American Heart Association. In addition to BCLS, certification in Advanced Cardiac Life Support (ACLS) is required for the Critical Care Unit and Emergency Room. Certification in Neonatal Resuscitation Program (NRP) is required of RNs working in the Newborn Nursery and Labor and Delivery. Certification in Pediatric Advanced Life Support (PALS) is required of RNs working in Emergency Room, Critical Care Unit, and the Pediatric Ward.

  • Must have experience in providing direct patient care, patient and staff education, administration, and/or research.

  • Maintain an active, valid, current, and unrestricted license (with no limitations, stipulations or pending adverse actions) to practice nursing as a registered nurse in any US state/jurisdiction.

  • Minimum of 3 years for ADN/2 years for BSN full-time experience in nursing and care coordination.

Knowledge, Skills and Abilities:

  • Must have knowledge and skills to effectively apply SNC functions: a) Assessment: Identification of patients that need special medical and education needs/management; comprehensive collection of patient information and medical status; and continued evaluation of an established plan of care; b) Planning: Collaboration with the patient, family/caregiver, primary provider and other members of the health care team for developing an effective plan of care; c) Facilitation: Care coordination and communication among all involved parties; d) Advocacy: Support for the patient and family/caregivers to ensure identified education and appropriate, timely care coordination is received.

  • Must be knowledgeable in medical privacy and confidentiality (Health Insurance Portability and Accountability Act [HIPAA]); accreditation standards of Accreditation Association for Ambulatory Health Care (AAAHC) and The Joint Commission (TJC).

  • Working knowledge of computer applications/software to include Microsoft Office programs, MS Outlook (e-mail), and internet familiarity is required.

  • Must demonstrate ability to communicate effectively both orally and written.

  • Must be skillful and tactful in communicating with people who may be physically or mentally ill, uncooperative, fearful, emotionally distraught, and occasionally dangerous.

  • Must demonstrate ability to apply critical thinking skills and expertise in resolving complicated healthcare, social, interpersonal and financial patient situations.

  • Must possess organization, problem-solving and communication skills to articulate medical requirements to patients, families/care givers, medical and non-medical staff in a professional and courteous way.

Job: Medical Services

Organization: Chenega Global Services

Title: Clinical Nurse / Special Needs Coordinator

Location: Texas-Laughlin AFB

Requisition ID: 1700001757