Pearson Test Administrator - Madison, WI in Madison, Wisconsin
Test Administrator - Madison, WI
Pearson VUE (www.pearsonvue.com) is the global leader in computer-based testing for information technology, academic, government and professional testing programs around the world. Pearson VUE provides a full suite of services from test development to data management, and delivers exams through the world’s most comprehensive and secure network of test centers in more than 180 countries, where we validate the skills and knowledge of millions of individuals every year.
Pearson VUE is a business of Pearson, the world's leading learning company with global-reach and market-leading businesses. Pearson is listed on both the London and New York stock exchanges (UK: PSON; NYSE: PSO).
Pearson VUE offers a great environment to start or grow your career, we are now hiring for a part time Test Administrator to join our team based in Madison, WI .
Starting pay is $11.00 an hour.
The Test Administrator position is responsible for providing a secure exam delivery and superior customer service in a comfortable friendly environment.
Understands and complies with all testing procedures.
Checks in examinees, verifies identification, and explains the exam process.
Monitors examinees while testing.
Maintains a secure testing environment.
Communicates with internal departments to investigate and fix technical issues.
Strictly adheres to company policies using careful judgment.
Light housekeeping duties such a vacuuming, sanitizing keyboards, office trash, etc.
Other duties as assigned.
This is strictly a part-time position and will remain as such, 12-18 hours per week with an expectation to work more hours if needed.
Our ideal candidate demonstrates flexibility and teamwork, with availability to work a variety of shifts any day - Monday through Saturday - between the hours of 7 am and 8 pm.
The test center is open approximately 1-2 Saturdays a month.
Schedules are available at least 2 weeks in advance.
Minimum of 1 year customer service experience is preferred.
High school diploma or equivalent is required.
Strong communication skills are a must.
Must be flexible in work hours and days.
Beginner to intermediate experience in Microsoft Office (Word, Excel and Outlook).
Must be able to sit for long periods of time and also escort candidates to and from testing room. Must be able to bend, stoop and lift up to 20 lbs.
Must be comfortable in a quiet testing environment and hear spoken words in soft voices.
Must be able to see small details at a distance. Ability to see names clearly on ID cards and the computer screen.
Pearson is an Equal Opportunity and Affirmative Action Employer and a member of E-Verify. All qualified applicants, including minorities, women, protected veterans, and individuals with disabilities are encouraged to apply.
Primary Location: US-WI-Madison
Work Locations: US-WI-Madison-8517 Excelsior 8517 Excelsior Drive Suite 202 Madison 53717
Job: Testing Center
Organization: Assessments VUE
Employee Status: Regular Employee
Job Type: Standard
Shift: Day Job
Job Posting: Aug 15, 2017
Req ID: 1713441