Northwell Health Care Coordinator- NYServes in Melville, New York
Req Number 001AJ6
Job Category Social Workers
As a Care Coordinator-NY Serves you will coordinate resource management for the veteran services call center. You will ensure efficient screening, evaluation and triage of incoming referrals.
Coordinates resource management for the veteran services call center.
Identifies and develops relationships with regional healthcare providers to establish support services that are realistic, appropriate and accessible.
Creates and maintains provider database and ensures department staff are aware of current available resources.
Addresses potential shifts in service care needs or health care trends impacting future resource management.
Ensures efficient screening, evaluation and triage of incoming referrals.
H andles escalated referral intakes to provide clinical support and care management, when appropriate.
Collaborates with healthcare team involved in patient’s care to enhance care plan and integration of services. Contributes to understanding of social and emotional elements related to diagnosis and treatment.
Performs follow up activities to ensure care provided is patient-focused, high quality, efficient, and cost effective.
Collaborates with providers to address and remove barriers to care.
Makes recommendations for improvements in operational processes, policies and procedures.
Ensures operating compliance with government and agency regulations.
Completes documentation in accordance with policies and procedures of the organization, State and Federal regulations.
Master’s Degree in Social Work, required
Licensed Master Social Worker (LMSW), required.
Minimum of three (3) years social work experience in hospital setting, required.
Working knowledge of computer applications, required.
Strong interpersonal and communication skills, ability to work in a team environment, as well as ability to work independently.