Eaton Corporation Senior International Collection Specialist in Moon Township, Pennsylvania

Eaton’s Electrical Sector Corporate Office is seeking a Senior International Collection Specialist. The Senior International Collection Specialist will be based at our Moon Township, PA facility.

Position Overview:

The Senior International Collection Specialist will analyze customer financial condition and authorize customer credit lines, minimize bad debt risk, maximize accounts receivable collections, assist with order management, provide customer service, reconcile customer statements/billings, participate in process improvement projects, and support other management directives as prescribed with the objective of promoting the timely payment of all due receivables from Export Sales. They will act in a lead capacity to manage and trouble shoot administrative problems that restrict or hinder collections from Export sales. This position covers over 15 distinct legal entities in 7 division or subsidiary relationships. This position will possess knowledge of International Trade processes, acting as team leader in Export matters.

Essential Responsibilities:

  • Assess credit risk and establish/recommends credit limits in accordance with established limits of authority matrix.

  • Negotiate customer discrepancies or disputes to resolution and document root cause.

  • Analyze customer financial statements.

  • Provide financial order management support to control credit exposure, effect timely payment, and minimize risk of customer disputes.

  • Develop relationships with internal and external customers and suppliers and provide customer service support.

  • Follow up with internal and external customers to ensure prompt payment of receivables.

  • Maintain accurate credit files and collection files. Maintain electronic collection notes for each customer account.

  • The position will manage a portfolio of customers that daily averages $25 to $100 million in AR Receivables.

  • Subject matter expert for Credit, Collection and Export trade matters for divisions on SAP.

  • Participate in process improvement projects under the direction of the Eaton Leadership providing recommendations for improving productivity and reduction of errors.

  • The position assures compliance with Export trade laws and requirements.


Basic Qualifications:

  • Bachelor’s degree from an accredited institution is required.

  • Minimum 5 years of successful experience working in a fast-paced, high-volume credit environment.

  • No relocation benefit is being offered for this position. Only candidates that currently reside within a 50 mile radius of the Moon Township, PA facility will be considered

  • Must be legally authorized to work in the United States without company sponsorship now or in the future.

Preferred Qualifications:

  • Bachelor’s degree in Accounting, Finance or related

  • Experience with Export Trade processes, laws and requirements

  • Ability to communicate in Spanish.

  • Experience utilizing Microsoft Office, Internet, and related computer skills.

  • Strong working knowledge of SAP, Get Paid, Risk Code configuration and division operations

Position Criteria:

  • Ability to apply basic accounting principles in the interpretation of customer financial statements.

  • Strong business writing and professional communication skills.

  • Strong customer focus and interpersonal skills.

  • Strong ethics, values and the ability to influence and impact others' decision making.

  • Ability to deal with ambiguity and make decisions under supervision.

  • Ability to develop relationships with internal and external customers.

  • Negotiating skills.

  • Professional presence.

  • Requires ability to deal with difficult situations in a diplomatic and professional manner

  • Must be able to make decisions based on investigation and judgment

Eaton is a power management company with 2016 sales of $19.7 billion. We provide energy-efficient solutions that help our customers effectively manage electrical, hydraulic and mechanical power more efficiently, safely and sustainably. Eaton is dedicated to improving the quality of life and the environment through the use of power management technologies and services. Eaton has approximately 95,000 employees and sells products to customers in more than 175 countries. For more information, visit

At Eaton we see things differently. We see opportunities to innovate, go above and beyond, and we work hard because what we do reflects who we are. If you see things differently – if you’re determined, motivated and focused on improving the world around you – then it’s time to see where a career at Eaton can take you. For more information visit www.

Job: Finance/Accounting

Region: North America – US/Puerto Rico

Organization: NAS North American Sales

Job Level: Individual Contributor

Schedule: Full-time

Is remote work (i.e. working from home or another Eaton facility) allowed for this position?: No

Does this position offer relocation?: No

Travel: Yes, 10 % of the Time